A
Call Intelligence
None with Sri Lakshmi — Feb 18, 2026 09:53
Deal Lost
Cold
Call History
2 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Sri Lakshmi
Sri Lakshmi skipped both rapport building and needs discovery on call with None.
No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Marathi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Likely Self
Lead Type
follow_up
Conversation Flow
Opening Type
warm_callback
Opening Quality
Standard
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:16 (16s)
Primary Language
English
Secondary Language
Marathi
Code Switching
Low
Total Speaker Turns
7
Rep Words / Customer Words
31 / 21
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Timing
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Bad timing/Just woke up
I just woke up. It's a long time. I'm getting back to you.
|
time | Customer | Yes | polite acceptance | Good |
Key Moments
100:06
Customer dismissal
Customer states they just woke up, effectively ending the sales opportunity for this call.
Resistance Signals
2
I just woke up
It's a long time
Topics Discussed
Greeting
Company Introduction
Customer Availability
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answers the phone. |
| Response | 2 | neutral | Customer explains they just woke up and cannot talk. |
Call Transcript
Click to expand
Speaker 1
1.29s
Hello
Speaker 0
2.11s
Hello.
Speaker 1
2.59s
hello, hai sir, very good morning. this is lakshmi. i am calling from i u wellness.
Speaker 0
6.43s
I just woke up. It's a long time. I'm getting back to you.
Speaker 1
11.91s
just ok.
Speaker 0
11.91s
just okafay just okafay mazhi vartiyo.
Speaker 1
13.37s
Okay sir okay no problem ya. Thank you.