A
Call Intelligence
None with Sri Lakshmi — Feb 20, 2026 12:46
Deal Lost
Cold
Call History
1 attemptRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
8.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Cold
Lead Type
inbound
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Functional
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:16 (16s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
9
Rep Words / Customer Words
21 / 31
Rep Longest Monologue
4s
Customer Longest Monologue
5s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
High
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:02
Visitor Identification
Speaker 1 identifies that a person named 'Jaigul' is there to meet Lakshmi.
00:06
ETA Confirmation
Speaker 0 confirms they will reach in two minutes and asks for accommodation.
Trust Signals
2
Familiarity in tone
Immediate agreement to accommodate
Topics Discussed
Visitor arrival
Logistics
Meeting coordination
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Directly stating the purpose of the call. |
| Closing | 2 | positive | Friendly sign-off with 'thank you'. |
Call Transcript
Click to expand
Speaker 0
0.19s
Hello
Speaker 1
0.45s
Okay?
Speaker 0
1.23s
I'm not sure.
Speaker 1
2.49s
Okay Lakshmi Jaigul appadinnu solli oruthar unna meet panna vandhirukkaaru.
Speaker 0
6.71s
perfect okay. oru two minutes naanga reach aaga porom. can you just accommodate him?
Speaker 1
8.91s
Reach
Speaker 1
11.71s
Yeah, yeah, sure.
Speaker 0
12.67s
yaa, vil vil bi der in sam time. okeda, thank you.
Speaker 1
14.21s
Okayda thank you.