A
Call Intelligence
None with Sri Lakshmi — Feb 19, 2026 09:59
Deal Lost
Warm
Call History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
20.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
2No Rapport or Discovery: Sri Lakshmi
Sri Lakshmi skipped both rapport building and needs discovery on call with None.
No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Decision Maker
likely_self
Lead Type
referral
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
25% into call
Pitch Approach
Referral-based introduction
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
0:42 (43s)
Primary Language
English
Secondary Language
Telugu/Hindi (Inferred from accent/context)
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
78 / 32
Rep Longest Monologue
13s
Customer Longest Monologue
6s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
Regarding I need to know actually regarding what you want to discuss I'm in a meeting now.
|
time | Customer | Yes | respectful retreat / callback scheduling | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| partner / aiwo wellness | Rep | -- | Neutral | Introduction of the brand and partnership program. |
Key Moments
200:11
Referral Mention
Establishes the source of the lead to reduce cold-call friction.
00:33
Time Objection
Customer signals they cannot talk, shifting the goal to a callback.
Resistance Signals
1
I'm in a meeting now
Topics Discussed
Introduction
Referral Source
Aiwo Wellness Brand
Meeting Conflict
Callback Scheduling
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Greeting and identification. |
| Pitch | 2 | neutral | Customer interrupts to state they are in a meeting. |
| Closing | 3 | neutral | Agrees to a callback later. |
Call Transcript
Click to expand
Speaker 0
0.07s
hello
Speaker 1
2.35s
Hello
Speaker 0
3.05s
Hey hi I'm a segment for Saishu.
Speaker 1
5.49s
Ya main house.
Speaker 0
6.83s
haay ai shool. it's lakshmi. aam kaaling phram ai yu velnes.
Speaker 1
10.99s
Okay.
Speaker 0
11.57s
Yeah. So I got uh your contact from one of our colleagues. Uh she referred your number. So uh this mail is to I mean this this is to inform you about IU partner. Have you heard about IU wellness before?
Speaker 1
27.63s
Regarding I need to know actually regarding what you want to discuss I'm in a meeting now.
Speaker 0
33.61s
Oh, is it? Okay, can I call you back?
Speaker 1
36.47s
ya after 1 or 2 can you please call me back?
Speaker 0
39.17s
Yeah, yeah, we'll do that, no problem. Thank you so much.
Speaker 1
41.99s
Thank you.