A
Call Intelligence
None with Sri Lakshmi — Feb 16, 2026 11:10
Deal Lost
Cold
Call History
8 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Sri Lakshmi
Sri Lakshmi did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Sri Lakshmi
Sri Lakshmi skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
8
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Unknown
Language Preference
English
Brand Awareness
none
Readiness to Buy
Cold
Lead Type
follow_up
Conversation Flow
Opening Type
failed_connection
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:41 (41s)
Primary Language
English
Code Switching
None
Total Speaker Turns
3
Rep Words / Customer Words
51 / 0
Rep Longest Monologue
7s
Customer Longest Monologue
0s
Silence Gaps (>2s)
2 (max 21.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:00
Agent Identification
Agent identifies as Lakshmi from I U Wellness to the automated system.
00:34
Automated Rejection
System confirms the person is not available, ending the interaction.
Topics Discussed
Company Identification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated system response. |
Call Transcript
Click to expand
Speaker 1
0.15s
If you record your name and reason for calling, I'll see if this person is available. Lakshmi from I U Wellness.
Speaker 1
11.23s
Thanks. Please stay on the line.
Speaker 1
34.95s
I'm sorry, this person is not available. If you would like to leave an additional message, please reply after the tone.