A
Customer Varun
Phone +917760582484
Rep Sri Lakshmi
Team Sales
Date 2026-02-19 12:51
Duration 2:34
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 17, 2026
Last CallFeb 19, 2026
Total Talk Time8.5 min
Other RepsKrishna
Pitch Effectiveness
9.0/10
Engagement
9.0/10
Conversion Probability
90.0%
Technical Quality
7.0/10

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness High
Brand Sentiment Positive
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Decision Maker
Lead Type other

Conversation Flow

Opening Type reference_previous
Opening Quality Strong
Rapport Building Present
Needs Discovery Present
Discovery Depth Moderate
Discovery Questions 4
Pitch Start 33% into call
Pitch Approach Partnership/Affiliate Model
Closing Attempt Yes
Closing Technique assumptive_close
Call Ending natural_end

Call Structure

Duration 2:34 (154s)
Primary Language English
Secondary Language Kannada
Code Switching Low
Total Speaker Turns 56
Rep Words / Customer Words 312 / 108
Rep Longest Monologue 12s
Customer Longest Monologue 8s
Silence Gaps (>2s) 0 (max 1.5s)
Interruptions 12

Sales Technique Assessment

Overall Sentiment Very Positive
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Moderate
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
aiwo 100 blood test Rep Mentioned Positive Mentioning the packages the lead would be selling.

Key Moments

3
00:45
Occupation Disclosure
Lead reveals he is in MSME consulting, validating his network quality.
02:00
Pipeline Confirmation
Lead claims a pipeline of 150+ people, making him a high-value partner.
02:25
Email Verification
Final step before sending the formal agreement.

Discovery Questions

4
Q1 Have you gone through the collaterals?
Q2 May I know your occupation?
Q3 How do you think you will be able to reach it to people?
Q4 Do you have any pipeline?

Trust Signals

3
Confirmation of reading collaterals
Sharing specific pipeline numbers (150+)
Confirming email address

Enthusiasm Signals

2
Repeated 'yes yes yes'
Immediate agreement to proceed

Topics Discussed

Partnership Agreement Commission Structure Target Audience (HNI/NRI) Marketing Collaterals Visiting Cards MSME Consulting

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Acknowledges previous calls.
Discovery 2 neutral Shares professional background and contact reach.
Closing 3 positive Agrees to next steps and confirms email.

Call Transcript

Click to expand
Source File +917760582484 19-2-2026, 12-51-48pm.mp3
Transcript +917760582484_19-2-2026,_12-51-48pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #20099