A
Customer Vinayak Senthil Kannabiran
Phone +919840044686
Rep Roshna
Team Sales
Date 2026-01-30 16:30
Duration 0:13
Source instagram_ad

Lead Source

Meta Ads
CampaignC Suite Wellness Program
Platformig
Lead DateFeb 11, 2026
CityChennai

Call History

1 attempt
Total Attempts1
First CallJan 30, 2026
Last CallJan 30, 2026
Total Talk Time0.3 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Close Attempt: Roshna

Roshna did not attempt to close on call with Vinayak Senthil Kannabiran. Coaching opportunity.

!

No Rapport or Discovery: Roshna

Roshna skipped both rapport building and needs discovery on call with Vinayak Senthil Kannabiran.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type inbound
Campaign Source C Suite Executive Health

Conversation Flow

Opening Type failed_connection
Opening Quality Neutral
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:13 (14s)
Primary Language English
Code Switching None
Total Speaker Turns 3
Rep Words / Customer Words 18 / 1
Rep Longest Monologue 5s
Customer Longest Monologue 1s
Silence Gaps (>2s) 1 (max 7.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words None
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:08
Agent leaves voicemail
Agent identifies as Roshna from IO and requests a callback.

Topics Discussed

Callback request

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail greeting.

Call Transcript

Click to expand
Source File +919840044686 30-1-2026, 4-30-55pm.mp3
Transcript +919840044686_30-1-2026,_4-30-55pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #20083