A
Customer None
Phone +917010018410
Rep Roshna
Team Sales
Date 2026-01-27 14:26
Duration 0:13
Source None

Call History

1 attempt
Total Attempts1
First CallJan 27, 2026
Last CallJan 27, 2026
Total Talk Time0.2 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Roshna

Roshna did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Roshna

Roshna skipped both rapport building and needs discovery on call with None.

!

Low Performance: Roshna

Roshna scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Brand Awareness none
Budget Sensitivity Unknown
Readiness to Buy Cold
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:13 (13s)
Primary Language
Code Switching None
Total Speaker Turns 0
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence Low
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

2
00:00
Call Start
Outbound call initiated by Roshna.
00:13
Call End
Call terminated with no verbal exchange recorded.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral No interaction recorded.
Source File +917010018410 27-1-2026, 2-26-35pm.mp3
Transcript +917010018410_27-1-2026,_2-26-35pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #20069