A
Call Intelligence
Shakthi Narayana with Nivitha — Feb 19, 2026 14:44
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
9.0/10
Pitch Effectiveness
7.0/10
Engagement
8.5/10
Conversion Probability
30.0%
Personalization
8.0/10
Technical Quality
9.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Discount Offered
20.00%
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Low
Brand Sentiment
Neutral/Curious
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Primary
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Deep
Discovery Questions
6
Pitch Start
15% into call
Pitch Approach
Educational/Consultative
Closing Attempt
Yes
Closing Technique
discount_close
Call Ending
other
Call Structure
Duration
13:39 (819s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
185
Rep Words / Customer Words
1142 / 988
Rep Longest Monologue
42s
Customer Longest Monologue
35s
Silence Gaps (>2s)
4 (max 3.5s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Slightly Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
1
Handling Rate
50%
Dominant Category
Price
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price
ivvalavu amount ennala bear panna mudiyaadhu. Enakku vandhu kammiya oru aayirathu irandu aayirathula irundhu ellame
|
price | Customer | Yes | value building / discounting | Good |
|
Lab Accuracy
moovarai thonnooru kudukkuravane nambalaama, illa adhu vandhu unmaiyaa irukkaa?
|
credibility | Customer | Yes | technical validation | Excellent |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | 18000.00 | Price_Sensitive | Main offering discussed for the customer and his wife. |
| blood test | Rep | 5000.00 | Other | Mentioned as a lower-tier comparison. |
Key Moments
301:46
Price Shock
Customer immediately flags the budget concern upon hearing the 5,000-18,000 range.
05:13
Wife's Health Discussion
Shifted the focus to the wife's knee pain and menopause, increasing engagement.
10:22
NABL Certification Explanation
Agent builds significant trust by explaining lab standards and accuracy.
Discovery Questions
4
Q1
Enna health checkups pannittu irukkeenga regularly?
Q2
Unga age enna sir?
Q3
Pricing issues edhuna irukka sir?
Q4
Obesity-aa? Illa vera edhaavathu generally?
Trust Signals
3
Asks deep technical questions about NABL certification
Admits the service is 'worthable' and 'reliable'
Offers to recommend to friends
Enthusiasm Signals
2
Agrees that health is the best investment
Validates the importance of future-risk screening
Resistance Signals
3
Repeatedly mentions budget constraints
Compares price to low-cost local labs
States he cannot 'bear' the amount
Confusion Signals
2
Confusion over why some labs give reports in one day vs others
Confusion over price variations between labs
Topics Discussed
183 Biomarkers
Liver/Kidney Function
Cardiac Markers
Tumor Panels
NABL Certification
Menopause and Weight Gain
Price vs Value
Serum Processing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Slightly confused about which enquiry he made. |
| Discovery | 2 | neutral | Asks many technical questions about lab accuracy and biomarkers. |
| Price Reveal | 3 | neutral | Shocked by the 18k price point. |
| Closing | 4 | positive | Appreciates the information and agrees to review WhatsApp materials. |
Call Transcript
Click to expand
Speaker 1
0.53s
Hello.
Speaker 0
1.19s
Hello
Speaker 0
2.79s
Sir Sakthinarayanan sir.
Speaker 1
4.97s
Sollunga.
Speaker 0
5.71s
Sir, naan Nivitha IO Health Care-la irundhu pesuren.
Speaker 1
9.09s
Okay.
Speaker 0
9.73s
I O one eight one blood test-ku enquiry pannirundheengalla sir?
Speaker 0
14.23s
Andha phone call panni IO blood blood testku enquiry pannirundheengala sir?
Speaker 1
14.65s
Hello
Speaker 1
20.67s
Irunga oru nimisham ma'am oru nimisham oru nimisham sollunga enakku perae ketkala konjam loudera pesa mudiyum.
Speaker 0
23.17s
Sollunga.
Speaker 0
24.63s
Okay sir, IO health-ukku edhuna enquiry pannirundheengala sir? Health related checkups-ukku edhuna enquiry pannirundheengala?
Speaker 1
30.99s
Maybe irukkalaam irukkalaam irukkalaam gnaapagam illa niraiya pannirundhen maybe idhaiyum irukkalaam sollunga sollunga.
Speaker 0
32.19s
Naan
Speaker 0
35.27s
Okay sir regular.
Speaker 0
37.25s
Ya sir, regular-aa health checkups pannanum-nu sollittu mention pannirundheenga adhula.
Speaker 1
41.03s
Aamaa.
Speaker 0
41.53s
Just wanted to know enna health checkups pannittu irukkeenga regularly? Illa illa, generally vandhu basic health.
Speaker 1
44.39s
Illa illa, generally vandhu basic health illamma, basic health checkup dhaan, generally varumla, andha package maadhiri pannuvaangala.
Speaker 0
50.55s
S sir.
Speaker 1
51.61s
Andha maadhiri dhaan paathuttu irukken, but idhu adhai paathi enakku idea illai.
Speaker 0
55.65s
Okay, basically ayuvundradhu oru preventive case.
Speaker 1
55.69s
Okay besi aayiram endradhu.
Speaker 1
59.09s
Mm.
Speaker 0
59.99s
Ungalukku paatheenganna ippa veliya neenga health checkup panreengala adhu neenga idhula package maadhiri panreengala illa basic test mattum panreengala
Speaker 1
66.11s
Basic test.
Speaker 0
67.03s
Okay IO-la vandhu idhu program paatheenganna ungalukku aindhu moondru biomarkers cover aagum blood test-la mattum naan solren okay-va.
Speaker 1
73.63s
One.
Speaker 0
75.05s
One eighty three biomarkers-ku ungaloda liver functioning, kidney functioning, cardiac marker, tumor panel ippa current-la enna irukkunnu therinjukkiradhu mattum illama future-la enna varum appadindradhaiyum neenga clear-aa therinjukkalaam.
Speaker 1
80.89s
Tumappadum.
Speaker 0
86.85s
So adhai eppadi prevent pannalaam appadindradhudhaan sir aayvu pannanum.
Speaker 1
87.19s
Eppadi prevent?
Speaker 1
90.65s
Sari sari.
Speaker 0
91.37s
So andha reports vachu ungalukku eppadi vandhu food supplements eduthukkalaam, illa enna kind of food changes pannalaam, or else enna exercise pannalaam appadindradha doctors will recommend you.
Speaker 1
101.85s
Okay.
Speaker 0
102.61s
Okay so ippa neenga checkup pannirukkennu solli edhuvum ungalukku.
Speaker 1
104.83s
Idhula periya budget-aa irukkum pola irukku.
Speaker 0
106.89s
Aa illa sir, unga budget pathi paatheenganna vandhu blood test mattum aindhu aayirathu varum sir ungalukku.
Speaker 1
112.73s
Mm.
Speaker 0
112.73s
Okay aana idhula veliya ippa neenga oru blood test edukkurennu sollitteengala ungalukku enna budget varum sollunga generally.
Speaker 1
119.17s
Blood test-aa adhu package-la sorry adhu enna basic-aa varadhaala naan ezhuvan ninaivu ninaivu ninaivu andha maadhiri dhaan pannittu irukkom.
Speaker 0
126.77s
Actually idhu vandhu basic neenga ovvoruthukkum yosichu paarungalen, ippo diabetes edukkureenganna atleast oru aayirathu roopai iruppeenga correct-aa?
Speaker 1
133.05s
Illamma ellame adhuleye vandhurumma totally.
Speaker 0
134.63s
Totally.
Speaker 1
136.15s
Totally parameters oru ezhubathi parameters varum.
Speaker 0
138.81s
Aa seventy parameters-ndradhu sir, ippa current-la ungalukku enna varumndradha check pannuvaanga, but future-la enna varumndradhu namakku theriyaadhu sir, unga age enna sir?
Speaker 1
147.55s
N fifty two.
Speaker 0
148.65s
Okay sir, so pannirendu-nnu solreenga, pannirendu-ndradhu oru normal age, ippodhaikku idhu normal age dhaan pannirendu-ndradhu correct-aa?
Speaker 0
156.49s
So idhukku appuram oru future-la ippa namakku ennenna screenings irukkumnu paatheengannu vachukkonga, oru lipid profile ippa neenga solreenga diabetes thyroid-laam scan screen pannuvaanga ungalukku, okay diabetes irundhadhunaa dhaan ungalukku C peptide eduppaanga.
Speaker 1
165.19s
Okay okay.
Speaker 0
168.71s
Adhaan type ondraa type renduvaa adhukku etha maadhiri avanga consideration kuduppaanga.
Speaker 1
168.81s
Adhaan type panna.
Speaker 0
172.17s
Okay-va doctor consultation edukkureenga appadinaa.
Speaker 1
172.45s
Aa
Speaker 0
174.15s
Ippo ungalukku vandhu oru vitamin deficiency irukkunna neenga basically ungalukku vitamin deficiency enna eduppanganna vitamin D eduppanga veliya irukka labsla.
Speaker 1
174.51s
Ungalukku vandhu
Speaker 0
180.79s
Vitamin D eduppaanga B twelve eduppaanga ungalukku Vitamin K eduppaanga idhu basic.
Speaker 1
181.21s
Okay
Speaker 0
184.89s
Idhu illaama niraiya vitamins namakku thevaipadum adhu edukka maattaanga so deficiency irukkaa illaiyennadhu adhula theriyaadhu.
Speaker 1
185.51s
Mm.
Speaker 1
188.79s
Mm.
Speaker 0
190.95s
Sari, adhu illama heavy metal screening appuram vandhu hormonal imbalance edhunna irukkanu dhaan namakku theriyaadhu. Idhellam vandhu plus STD panels, steroid panels idhellam vandhu veliya edukka maattanga usually. Okay okay, maybe idhu vandhu costly kidaiyaadhu. Ungalukku neenga indha master health checkup-a paarkkumbodhu idhu worth it dhaan sir ungalukku.
Speaker 1
191.13s
Seri.
Speaker 1
211.27s
Okay.
Speaker 0
211.87s
Okay, so idhu koodave ungalukku doctor consultation vandhurum, diet consultation ungalukku body-kku etha maadhiri tailor diet chart ungalukku vandhurum.
Speaker 1
220.33s
Sari, evvalavu aagum motham sollunga.
Speaker 0
221.87s
Eighteen thousand varum sir ungalukku, so ungalukku price dhaan ore concerna generally ippo romba package romba jaasthiya irukku appadindradhu ellaam thoughts irukkaa sir ungalukku?
Speaker 1
231.59s
Ennama puriyala.
Speaker 0
232.63s
Illa sir, ungalukku pricing issues edhuna irukka sir? Price vandhu ungalukku idhu maadhiri costly-aa irukku appadindra maadhiri edhuna ninaikkireengala?
Speaker 1
237.85s
Illalla, enakku be frank, enakku idhula vandhu ivvalavu amount ennala bear panna mudiyaadhu.
Speaker 0
243.27s
Enakku vandhu
Speaker 1
243.31s
Enakku vandhu kammiya oru aayirathu irandu aayirathula irundhu ellame andha just health pathi oru normal check irundhaan avvalavudhaan.
Speaker 0
251.85s
Ok sir.
Speaker 1
252.25s
I don't I don't want to go in further.
Speaker 0
255.91s
Okay understood sir. Sir namakku normal package kidaiyaadhu.
Speaker 1
258.37s
Andha maadhiri small package kidaiyaadhu, normal andha maadhiri dhaan I am expecting.
Speaker 0
265.13s
Okay understood sir but nammakitta ippodhaikku normal packages kidaiyadhu comprehensive testing dhaan as it vandhu oru wellness carendradhunaala comprehensively check pannittu adhukkappuramaa avangala cure pannradhukku dhaan sir nammaloda full support irukkum.
Speaker 1
277.01s
Puriyuthu puriyuthu understood understood neenga vandhu konjam advanced-aa irukkeenga.
Speaker 0
278.53s
Ya.
Speaker 0
280.67s
Ya sir.
Speaker 1
281.99s
Correct correct.
Speaker 0
282.55s
So basically ippa irukka issuesai vida futurela enna varundradha screen pannadhannu namakku vandhu varadhukku munna kaappom appadindra oru.
Speaker 1
283.23s
Paste paper-ku issue
Speaker 1
286.39s
Pannadhaan namakku vandhu vara thogai.
Speaker 1
288.75s
Illa illa adhu correct correct correct correct actually enakku illa adhu en Mrs. thaan naan paakuren enakku vendaam.
Speaker 0
289.93s
Correct.
Speaker 0
293.53s
Okay sir.
Speaker 1
293.83s
Avvalavuthaan paathuttu irukken avangalukku innum fifty start aagala athu irundhaalum.
Speaker 0
297.55s
Aa trick-naa?
Speaker 1
298.57s
Konjam knee problem adhu maathirilaam irukkuradhaala ennanaalum yen appadirathu oru question. Obesity-aa? Illa vera edhaavathu generally.
Speaker 0
307.85s
Generally ippa vandhu neenga lady-kku solra oru unga wife-kku solreenga.
Speaker 1
312.99s
Aa
Speaker 0
313.01s
Generally poy eduthukkalaame ungalukku konjam obese-aa irukkaanganu solreenga plus knee pain irukku okay basically fifty age-ndradhu ungalukku menopause time okay-va period drop aagura time okay adhanaala weight gaining irukkum ungalukku vandhu hormone imbalance irukkum correct-aa
Speaker 1
318.29s
Okay ya.
Speaker 1
323.47s
Mail drop aagura type.
Speaker 1
325.21s
Adhanaala wait cheyyaan neenga.
Speaker 1
328.63s
Kandippaa kandippaa true adhanaala.
Speaker 0
329.05s
Kandippaa true adhanaala vandhu ungalukku vandhu moochu rings irukkum thyroid andha changes irukkum
Speaker 1
333.79s
Kandippa irukku irukku neenga solradhu aththaniyum irukku.
Speaker 0
335.93s
Ya adhudhaan adhu age-kkaana idhu, so idha vandhu namma eppadi screen panni adha vandhu eppadi overcome pannuvom appadindradhudhaan Ivo vandhu ungalukku help pannuvaanga.
Speaker 1
344.15s
Puriyuthu Ma'am puriyuthu puriyuthu budget illaiye.
Speaker 0
346.83s
And study I.
Speaker 1
347.43s
Sari illa, idhu vandhu it's really worthable, but budget constraint irukkuradhunaala adhukkittayum naan nerunga mudiyaadhunnu ninaikkiren.
Speaker 0
354.81s
Okay understood sir. So neenga paarunga.
Speaker 1
357.19s
Yenna idhu vandhu it's reliable dhaan, adhu onnum onnum even I can recommend to others also.
Speaker 0
361.91s
Ya sure sir.
Speaker 1
362.29s
If they need even that I can do it.
Speaker 0
364.65s
Ya
Speaker 1
364.69s
Aanaa idhu vandhu neenga solradhu vandhu future, future is important one.
Speaker 0
367.61s
Yes sir.
Speaker 1
368.05s
Appadiye ellathaiyum aimbavu noottru odidum poyida mudiyaadhu.
Speaker 0
370.81s
Mm.
Speaker 1
372.03s
Aduttha generation namma panra oru.
Speaker 0
372.31s
Namma panra oru namma invest pandrathula best investmentna athu vanthu health fund investment thaan generally athuthan mukkiyam.
Speaker 1
380.79s
Kandippaa kandippaa namma irundhaa thaane ulagathula vaazha mudiyum
Speaker 0
383.27s
Yes sir.
Speaker 1
383.89s
Adhanaala adhu vandhu correct money is important than than this.
Speaker 0
386.65s
Ya and this is.
Speaker 1
388.45s
Yenna this is almost what we call important criteria for us.
Speaker 0
395.05s
Mm understand.
Speaker 1
395.69s
All people should know.
Speaker 0
397.35s
Ya.
Speaker 1
397.97s
What is the demandable one, how to regulate this?
Speaker 0
401.25s
Mm
Speaker 1
402.35s
Adhu correct dhaan neenga solradhu, I accept you, I accept it.
Speaker 0
405.41s
Ok.
Speaker 1
405.83s
But thing is enna panrathunnu enakku theriyala.
Speaker 0
408.91s
Okay understood sir, ungalukku futurela enna needs irundhaalum enakku call pannunga, we will help you.
Speaker 1
414.09s
Okay illannaa ungalukku edhunaavadhu.
Speaker 0
414.19s
Okay, illainna ungalukku edhuna merger dhaan prachchanainna we can make discount also, but not much, oru padhinaindhu irubathi percent ungalukku discount panni kodukkalaam, that is what maximum panna mudiyum sir.
Speaker 1
425.19s
Puriyuthu, puriyuthu, puriyuthu, puriyuthu Ma'am, puriyuthu, I understand that, aana idhu vandhu.
Speaker 0
426.01s
Mm
Speaker 1
429.09s
Neenga first WhatsApp-la konjam enakku idha pathi konjam anuppunga, number idha anuppunga, okay sir, naan tharava study panren.
Speaker 0
431.63s
Ya sure sir.
Speaker 0
433.87s
Okay sir.
Speaker 0
435.89s
Ya okay.
Speaker 1
436.19s
Aennaa enakku mudhalla theriyanum enna idhunnu.
Speaker 0
438.29s
Okay sir enna sir
Speaker 1
438.95s
Naan sonnen enakku thanne thaan I can recommend to others.
Speaker 0
441.49s
Okay.
Speaker 1
441.73s
Even I can say some good words brother.
Speaker 0
443.47s
Ya understood sir, naan ungalukku report send panren, ungalukku sample report.
Speaker 1
447.05s
Kandippaa kandippaa kandippaa.
Speaker 0
447.91s
Ungalukku enna needs irundhaalum enakku call back pannanum.
Speaker 1
449.43s
Actually one more question, ippo neenga enna enna irukkeenga councillor-aa neenga?
Speaker 0
454.21s
Yes sir, health counselor sir.
Speaker 1
455.67s
Health counselor okay fine, ippo oru person-a vandhu diagnose pannanumna enna pannalaam? Basic pandradhula enna pannanum? Oru normal vital parameters-na idhellam important sir appadinnu edhai neenga solluveenga?
Speaker 0
468.11s
Basically andha age panni naanga eduppom sir oru diabetes aayirukkum.
Speaker 1
471.39s
Age thaan. 50 years. I am saying about 50 years.
Speaker 0
474.11s
Ya oru basic parameters paatheenganna neenga diabetes, thyroid, vitamins oru stage mela vitamins ungalukku ellame kammiyaayidum okayva.
Speaker 1
482.41s
Appuram vandhu pancreas fat.
Speaker 0
482.41s
Appuram vandhu pancreas pancreas eduthu check pannikkanum okay liver profile kidney functioning.
Speaker 1
486.17s
Mm
Speaker 0
489.59s
Ungalukku advance screeningla indha tumor panels ellaam advance screeningla vandhurum, appuram cardiac wrist markers, aama cardiac wrist markers paarkirathukku nalladhu sir, lipid protein paarkirathukku nalladhu. Cardiac wrist markers vandhu normalaa neenga pandradhu romba nalladhu, unga heart relatedaa ennenna check irukku appadindradha neenga check pannikkalaam, obviously pibthi plus vandhu ungalukku.
Speaker 1
489.61s
So ungalukku advance.
Speaker 1
493.37s
Athu aathu acres mark.
Speaker 1
497.23s
Adhula athuvum athuvum
Speaker 1
498.87s
Illa sir cardiac arrest maadhaan.
Speaker 0
508.59s
Andha health namakku obviously theriyumla sir, namma oru muppadhila irukkuradhukko muppadhila irukkuradhukko difference irukkula namakku.
Speaker 1
513.41s
Kandippaa kandippaa adhukkaaga namma vandhu hard.
Speaker 0
514.37s
Adhukkaga namma vandhu heart related-aa irukka checkups adhavadhu cardiac risk-aa irukka checkups lipid profile cholesterol level eppadi irukku
Speaker 1
519.67s
Heart tract cardiac tract markersla vandhu ellame therinjiruma heartoda function futurela eppadi irukkuma heartoda function
Speaker 0
522.93s
Aa thoda
Speaker 0
524.07s
Heart-oda function eppadi irukku appadindrathum
Speaker 1
525.57s
Illa future illa sorry present enna irukkum enna pannanum appadinu adhu cholesterol adhellam calculate panni varuma adhu
Speaker 0
531.59s
Yes sir, ungalukku vandhu cholesterol thaniya varum, total cholesterol varum, okay-va? LDL profile, HDL profile ellame vandhurum ungalukku.
Speaker 1
534.37s
Mmm.
Speaker 1
539.27s
Okay okay vaa adhu illa.
Speaker 0
539.97s
Okayva adhu illama ungalukku idhula naan solren cardiac blood sugar paatheenganna generally ippa cholesterol paatheenganna LDL irukku HDL irukku total cholesterol irukku udalula motha cholesterol irukku adhula non-HDL ivvalavu irukku triglycerides veliye edukka maattaanga okayva triglycerides.
Speaker 1
554.67s
Panraanga edho endha naangal pannunga try create pannirundhaanga, but enakku enna oru doubtna sila per vandhu romba amount kammiya irukku aana dakkunu report oru naalla kadakkunu koduthuduraanga, adhu endha alavukku correct adhu vandhu adhu onnum puriyala.
Speaker 0
558.09s
Aa adhaan.
Speaker 0
566.81s
Adhu vandhu adhu onnu irukku acrology level onnu irukku sir.
Speaker 1
571.23s
Ennamma.
Speaker 0
571.77s
Accuracy levelum onnu irukku okay enakku accuracy level thaan.
Speaker 1
573.39s
Aa adhuthaan enakku accuracy-la vandhu ippo onnumilla, idhu say about ella type-um naan moondru irubathi onbadhunnaanga, sari naanum eduthutten enakku result-a paarthaa.
Speaker 1
583.23s
Onnum puriyala, aanaa accurate-aa irukkira maadhiri oru feel, but naan adha try pannala, yenna because I don't want to be trigger in other related things.
Speaker 0
591.19s
Understood sir.
Speaker 1
592.33s
Saringala yenna ennoda health naane poyi innoru idathula poyi paarthenna appuram enakku satisfaction irukkaathunga.
Speaker 0
597.73s
Okay understood.
Speaker 1
598.65s
Appuram avan vera maadhiri solluvaan, vera report vera maadhiri irukkum, appuram I become confused, this is what is given that and given that report-nu sollittu naan vittutten. Adhanaala dhaan naan ungalukku kekkuren, enna niraiya idathula ovvoru maadhiri variations irukku, illa andha paisa-kku thagundha maadhiri variations varuma, illa moovarai thonnooru kudukkuravane nambalaama, illa adhu vandhu unmaiyaa irukkaa?
Speaker 0
617.57s
Illa lab activity onnu irukku sir.
Speaker 1
618.15s
Unnaiya pathi naan pesanum illa inga.
Speaker 1
621.87s
Ennamma.
Speaker 0
622.77s
NABL accuracy NABL certified labsla vandhu ungalukku accuracy jaasthiyaa irukkum noottru percent neenga pannalaam.
Speaker 1
628.27s
O ho ho
Speaker 1
630.05s
Adhu andha certify panna organization-na adhu worth.
Speaker 0
633.21s
S sir.
Speaker 1
634.87s
Example edhavadhu irukkada adhukku exam idhudhaan appadinnu oru particular-aa onnu indha maadhiri edhavadhu irukkada, adhu enakku therinju yaarum vaanga andha maadhiri yaarum vaangalainnu ninaikkiren enakku sila therinja test-es-laam.
Speaker 1
648.39s
Veetla vandhu eduthundu poraanga, oru naal oru naal vachukkiraanga, appuram report vandhu online-la varudhu, adhu enna oru mannum thuriya maattudhu enakku illa sir.
Speaker 0
648.43s
Veetila vandhu.
Speaker 0
654.67s
Illa sir oru sila processing vandhu seekkiram mudichirum sir konjam advance screening pannumbodhu adhu late aagum ungalukku.
Speaker 1
658.19s
Advance
Speaker 1
661.41s
So appadiya andha andha idhellam vandhu konjam advanced-aa irukkura aamaa oru silathula irundhu time edukkum.
Speaker 0
664.91s
Aama oru silathula irundhu time edukkum processing pandrathukku.
Speaker 1
668.53s
Aa blood test-laam ellaam dakkunu vandhurum ponaa machine thaane.
Speaker 0
673.17s
Yes.
Speaker 1
673.25s
Nee solradhu missionaa?
Speaker 0
676.01s
Serum vandhu first separate panni eduthuruvanga sir.
Speaker 1
679.45s
Aa
Speaker 0
679.93s
Okay-va, serum blood-la irundhu serum eduthuttu adhukkappuram dhaan adhai processing anuppuvaanga, first serum dhaan eduthuruvaanga first.
Speaker 1
684.11s
Okay okay okay.
Speaker 1
686.99s
Aa adhula vandhu report adhanaala ellame systemized illa ella computer.
Speaker 0
690.51s
Yes sir, yes sir.
Speaker 1
691.59s
But not manual.
Speaker 0
692.81s
No.
Speaker 1
694.53s
Okay appo accuracy vandhu namma oru say about oru fifty percent accuracy irukkuma manual-aa pandrathukkum?
Speaker 0
699.41s
Ippo NABL certificatela irukkurathu ninety nine percent ungalukku clearance irukkum sir.
Speaker 1
703.73s
Appadiya? Yes sir. O NPS certificate machine-ai poruthu. Yes sir. Okay okay okay. Nineteen okay okay. Appa adhu paakkanum. Paathuttu thaan analyze pannanum illaiya?
Speaker 0
706.17s
NITS machineai poruttu yes sir.
Speaker 0
712.61s
Aa.
Speaker 1
713.53s
Yenna ippa local-la pandradhellam munnoothi muppathu aimbadhu roopayellam avangalaam certificate vaangi iruppaangalaannu theriyala.
Speaker 0
718.61s
Aa, I mean.
Speaker 1
718.99s
I mean say about andha vandhu health wise avanga vandhu recognized people-aanu theriyala, I don't want to say the word here.
Speaker 0
723.71s
Athu maathiri
Speaker 0
724.95s
Understood.
Speaker 1
725.25s
Okengala, but idhu vandhu yenna because I don't want to cross the people also simultaneously, adhanala idhudhaan kekkuren. It's a friendly talk to you, yenna because you are a technical people, technicians, you know very well.
Speaker 0
735.25s
Technician
Speaker 1
736.89s
Then what we are.
Speaker 1
739.03s
What I am so adhanala vandhu ungakitta kekkuradhu nalla vishayam dhaan.
Speaker 1
743.25s
Sari Ma'am, idhu vandhu generally paathukka vendiyadhu, advanced-nu poganumna oru pannirendu years kandippa venumna namma advanced poyidalaam illaiya? Yes sir, yes sir.
Speaker 0
749.21s
S sir S sir
Speaker 1
750.85s
Adhu vandhu reliable non reliable-laam paarkkoodaadhu, we should take take those things.
Speaker 0
756.61s
Pannittu namma
Speaker 1
756.65s
Pannittu namma veliya doctor kitta paathukkalaama adhu eppadi adhu?
Speaker 0
759.79s
Illa sir, doctor consultation inga IO-layum undu sir, doctor consultation, diet consultation-laam ellame consultation.
Speaker 1
764.85s
Aamaa neenga vandhu well to do neenga you are really doing a good service money is mandatory for here.
Speaker 0
769.91s
Mani
Speaker 1
772.05s
Adhu vandhu it is a bit under questionable adhudhaan enakku enakku.
Speaker 0
774.19s
Not about money sir, basic investment for health is very good.
Speaker 1
778.55s
Ya ya obviously obviously it's not money it is investment for our health that's true that's true but ennaiyum paakkalaam ma'am neenga sonna enakku WhatsApp-la anuppunga naan ithu go through paakkalaam if God given my chance means I can do that no.
Speaker 0
787.27s
Sharp.
Speaker 0
788.43s
Aa sir.
Speaker 0
791.21s
Ya ya sure sir.
Speaker 1
791.99s
Ivanga friends, is there any people asking me a solution for this? Those people needy about their health.
Speaker 0
799.43s
Ya okay sir.
Speaker 1
800.39s
Yes ma'am right great ma'am thanks a lot naan paakkuren neenga anuppunga naan go through pannittu then I can come to the line if any queries I can come to the line.
Speaker 0
802.03s
Naan paarkiren.
Speaker 0
806.29s
Ya
Speaker 0
807.87s
Ya sure sir.
Speaker 1
808.75s
Is your number ma'am? Yes sir.
Speaker 0
809.97s
Yes sir, this is your number. Just save this number. Naan ungalukku sample report share panren, paarunga. Paathuttu enakku call back pannunga, okayva?
Speaker 1
816.57s
Sure ma'am sure ma'am okay sir have a good day thank you ma'am thank you thank you a lot
Speaker 0
817.73s
Okay sir, have a good day.