A
Call Intelligence
shaker with Nivitha — Feb 14, 2026 15:46
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with shaker.
Low Performance: Nivitha
Nivitha scored 1.0/10 on call with shaker. Review recommended.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with shaker. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Kannada
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:06 (6s)
Primary Language
Kannada
Secondary Language
English
Code Switching
Low
Total Speaker Turns
4
Rep Words / Customer Words
3 / 4
Rep Longest Monologue
1s
Customer Longest Monologue
1s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Identity
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Wrong number
Wrong number.
|
identity/contact | Rep | No | none | Poor |
Key Moments
200:01
Prospect identifies as Shakir
Confirms the lead identity matches CRM data.
00:05
Agent declares 'Wrong number'
Premature termination of a valid lead call.
Resistance Signals
1
Claiming wrong number
Confusion Signals
1
Identity mismatch
Topics Discussed
Identity verification
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Prospect identifies himself. |
| Closing | 2 | neutral | Agent claims wrong number and ends call. |
Call Transcript
Click to expand
Speaker 1
0.53s
Hello
Speaker 0
1.45s
Haa sir adu Shakir.
Speaker 0
4.33s
Sahe
Speaker 1
5.55s
Wrong number.