A
Call Intelligence
Sashi Vardhan with Nivitha — Feb 12, 2026 12:11
Deal Lost
Cold
Lead Source
Meta AdsCall History
2 attemptsRep Performance
4.0/10
Pitch Effectiveness
1.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
2.0/10
Technical Quality
3.0/10
Active Alerts
2No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with Sashi Vardhan.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Sashi Vardhan. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Low
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Value-based
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:25 (25s)
Primary Language
English
Code Switching
None
Total Speaker Turns
2
Rep Words / Customer Words
45 / 0
Rep Longest Monologue
10s
Customer Longest Monologue
0s
Silence Gaps (>2s)
1 (max 1.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | -- | Other | Describing the benefits of the service in a voicemail. |
Key Moments
100:10
Agent Introduction
Nivitha identifies herself and the brand to the voicemail system.
Topics Discussed
Health Checkup Benefits
Voicemail Message
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail greeting. |
Call Transcript
Click to expand
Speaker 1
0.01s
has been forwarded to voicemail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.
Speaker 0
10.33s
Hi sir, this is Nivita from Aivoo Health Center regarding your health.
Speaker 1
15.97s
So this will give you a total and in-depth understanding of present conditions that you have. And one of the main focus point is that it will be helping you.