A
Call Intelligence
Saiideep A Pattil with Nivitha — Feb 13, 2026 14:52
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
6.0/10
Pitch Effectiveness
1.0/10
Engagement
3.0/10
Conversion Probability
10.0%
Personalization
4.0/10
Technical Quality
0.0/10
Active Alerts
1No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Saiideep A Pattil. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
1
Pitch Approach
Lead follow-up
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:45 (45s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
15
Rep Words / Customer Words
78 / 38
Rep Longest Monologue
7s
Customer Longest Monologue
5s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Can you WhatsApp me whatever the conversation you want to have please that would be good then.
|
time | Customer | Yes | compliance | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | -- | Neutral | Clarifying the form entry about annual checkups. |
Key Moments
200:27
Annually vs Manually clarification
Resolved a minor linguistic confusion that was stalling the conversation.
00:35
WhatsApp Request
The customer effectively ended the sales call by moving the communication to text.
Discovery Questions
1
Q1
is this the right time to talk with you sir?
Resistance Signals
1
Can you WhatsApp me whatever the conversation you want to have please
Confusion Signals
2
what do you mean by that?
o ya ya annually i heard manually
Topics Discussed
Lead verification
Annual health checkups
Communication preference (WhatsApp)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirms identity. |
| Clarification | 2 | neutral | Misheard 'annually' as 'manually'. |
| Closing | 3 | neutral | Requests WhatsApp and ends call quickly. |
Call Transcript
Click to expand
Speaker 0
1.27s
Hello
Speaker 1
2.79s
Yes.
Speaker 0
3.71s
Aa sir, is this size?
Speaker 1
6.79s
Yeah, I'll tell you.
Speaker 0
7.57s
dis is nimitha from i o health.
Speaker 1
11.21s
Okay.
Speaker 0
11.91s
where is it an inquiry regarding i o health sir that you will be doing health checkups manually you have entered right?
Speaker 1
20.37s
what do you mean by that?
Speaker 0
22.11s
aa you have filled the form that you will be doing your health checkups annually.
Speaker 1
27.81s
o ya ya annually i heard manually.
Speaker 0
30.43s
aa sorry sir. so just wanted is this the right time to talk with you sir?
Speaker 1
35.75s
Can you WhatsApp me whatever the conversation you want to have please that would be good then.
Speaker 0
39.41s
Ya ya.
Speaker 0
40.55s
ya shur sir. i will whatsapp you. okay. bye sir. have a good day.
Speaker 1
41.09s
Okay.
Speaker 1
44.47s
YouTube.