A
Call Intelligence
P Nahata with Nivitha — Feb 18, 2026 11:23
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
3.0/10
Pitch Effectiveness
1.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Nivitha
Nivitha scored 3.0/10 on call with P Nahata. Review recommended.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with P Nahata. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with P Nahata.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral/Dismissive
Readiness to Buy
Cold
Decision Maker
Yes
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
61% into call
Pitch Approach
Direct reference to lead form
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:18 (18s)
Primary Language
English
Code Switching
None
Total Speaker Turns
11
Rep Words / Customer Words
16 / 10
Rep Longest Monologue
3s
Customer Longest Monologue
2s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Lack of Interest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
No interest
no interest sir.
|
lack of interest | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| ayurveda | Rep | -- | Negative | Reference to a previous inquiry. |
Key Moments
100:16
Hard Rejection
The customer explicitly states 'no interest', ending the sales opportunity.
Resistance Signals
2
Immediate verbal rejection
Short, clipped responses
Topics Discussed
Ayurveda
Inquiry follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Confirms identity. |
| Pitch | 2 | negative | Immediate rejection of the topic. |
Call Transcript
Click to expand
Speaker 1
0.15s
Hello
Speaker 0
1.33s
Hello.
Speaker 1
2.51s
Yes.
Speaker 0
3.09s
Is it Nahata?
Speaker 0
6.03s
Hello
Speaker 1
6.03s
Hello
Speaker 0
6.73s
So this is Nivitha from IO Health.
Speaker 1
10.43s
Yeah.
Speaker 0
11.07s
virgin inquiry regarding ayurveda sir.
Speaker 1
16.17s
no interest sir.
Speaker 0
17.29s
Okay.