A
Call Intelligence
geeth kumar with Nivitha — Feb 16, 2026 11:58
Deal Lost
Cold
Lead Source
Meta AdsCall History
4 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
10.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with geeth kumar.
Low Performance: Nivitha
Nivitha scored 1.0/10 on call with geeth kumar. Review recommended.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with geeth kumar. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Lead
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
other
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
information_sent
Call Structure
Duration
0:16 (17s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
4
Rep Words / Customer Words
10 / 32
Rep Longest Monologue
2s
Customer Longest Monologue
6s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
200:00
Call connects to voicemail
Indicates the lead is unavailable at this time.
00:14
Agent mutters in Hindi
Agent says 'strictly bolanaa aavi strictly' (strictly have to say strictly) likely to a colleague or herself before hanging up.
Topics Discussed
Voicemail
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Automated voicemail response. |
Call Transcript
Click to expand
Speaker 0
0.01s
has been forwarded to voicemail.
Speaker 1
2.41s
The person you're trying to reach,
Speaker 0
2.47s
The person you're trying to reach is not available. At the tone, please record your message.
Speaker 0
8.91s
When you have finished recording, you may hang up.
Speaker 1
14.75s
strictly bolanaa aavi strictly