A
Call Intelligence
Rajmohan Ramasamy with Nivitha — Feb 19, 2026 18:16
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
20.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Rajmohan Ramasamy. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with Rajmohan Ramasamy.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
0:13 (14s)
Primary Language
English
Code Switching
None
Total Speaker Turns
11
Rep Words / Customer Words
28 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time/Busy
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently driving
ai am draving ai vil get. ya ya oke sir.
|
time | Customer | Yes | respectful withdrawal | Good |
Key Moments
100:10
Customer mentions driving
Ends the sales opportunity for this specific call.
Resistance Signals
1
Immediate dismissal due to external activity (driving).
Topics Discussed
Identification
Current Activity (Driving)
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges identity. |
| Closing | 2 | neutral | Politely ends call due to driving. |
Call Transcript
Click to expand
Speaker 1
0.63s
Hello.
Speaker 0
0.83s
Hello.
Speaker 1
2.79s
Hello.
Speaker 0
3.09s
sir rajmohan
Speaker 1
4.51s
is.
Speaker 0
5.15s
so this is nimitha from my YouTube.
Speaker 1
7.59s
from
Speaker 0
8.37s
ai o e ai dabalyu o health center.
Speaker 1
9.61s
health center.
Speaker 1
10.57s
ai am draving ai vil get. ya ya oke sir.
Speaker 0
10.57s
i am trying i will get ya ya okay sir. bye. have a good day.