A
Call Intelligence
Bharath Komar with Nivitha — Feb 19, 2026 15:48
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
3.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Nivitha
Nivitha scored 3.0/10 on call with Bharath Komar. Review recommended.
No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Bharath Komar. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with Bharath Komar.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Decision Maker
Lead Type
b2c
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
28% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:28 (29s)
Primary Language
English
Code Switching
None
Total Speaker Turns
12
Rep Words / Customer Words
42 / 41
Rep Longest Monologue
8s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Price is too high
But no no but I don't want it because it sounds very expensive. I think 19,000 right?
|
price | Customer | No | direct confirmation | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Customer | 18900.00 | Negative | Follow up on inquiry |
Key Moments
200:14
Immediate Price Objection
The customer preemptively rejects the offer based on price before the agent can even finish the introduction.
00:20
Price Confirmation
Agent confirms the high price point, which solidifies the customer's decision to decline.
Resistance Signals
3
it sounds very expensive
I don't want it
No, I'm all in
Topics Discussed
AIWO 181 Blood Test
Pricing
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call. |
| Product Mention | 2 | neutral | Immediately brings up price concerns. |
| Closing | 3 | neutral | Ends call quickly after price confirmation. |
Call Transcript
Click to expand
Speaker 1
0.01s
Hello. Hello.
Speaker 0
1.89s
Yeah.
Speaker 1
3.11s
as far as sarathkumar.
Speaker 0
4.97s
Clear?
Speaker 1
5.47s
dis is nimitha from i o health care.
Speaker 0
8.31s
Okay.
Speaker 1
8.93s
And we did we did an inquiry for IU 181 blood test.
Speaker 0
14.97s
But no no but I don't want it because it sounds very expensive. I think 19,000 right? Yes sir.
Speaker 1
20.05s
yes sir eighteen thousand nine hundred
Speaker 0
22.33s
No, I'm all in. Thank you. Once I submit it, I don't know about it. Thank you.
Speaker 1
25.63s
Okay have a good day bye.
Speaker 0
28.13s
Okay.