A
Call Intelligence
Bijesh with Nivitha — Feb 17, 2026 16:44
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
4.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
10.0%
Personalization
3.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Nivitha
Nivitha did not attempt to close on call with Bijesh. Coaching opportunity.
No Rapport or Discovery: Nivitha
Nivitha skipped both rapport building and needs discovery on call with Bijesh.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Marathi
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:25 (25s)
Primary Language
Marathi
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
12
Rep Words / Customer Words
12 / 18
Rep Longest Monologue
3s
Customer Longest Monologue
5s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not a good time to talk
Tar tari aagunat ahe tari call madhye aapana Nahi Shya asa.
|
time | Customer | No | none | Poor |
Key Moments
200:11
Agent Identification
Agent identifies herself and the company (IO Healths).
00:19
Prospect Dismissal
Prospect indicates they are busy and cannot talk, effectively ending the sales opportunity for this call.
Resistance Signals
1
Busy/Cannot talk right now
Topics Discussed
Introduction
Availability to talk
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Prospect acknowledges identity. |
| Ending | 2 | neutral | Prospect indicates they cannot talk right now. |
Call Transcript
Click to expand
Speaker 1
0.97s
Hello.
Speaker 1
3.61s
Hello
Speaker 0
4.57s
Hello.
Speaker 1
5.89s
Hello.
Speaker 0
6.29s
Aata Shahid.
Speaker 0
8.65s
B.S. Right sir.
Speaker 1
10.73s
Yes.
Speaker 0
11.41s
This is Niveda from IO Healths.
Speaker 1
14.89s
Purush bhaiye
Speaker 0
15.99s
Sir, is it right to talk with you?
Speaker 1
19.15s
Tar tari aagunat ahe tari call madhye aapana
Speaker 0
23.47s
Nahi
Speaker 0
24.35s
Shya asa.