A
Call Intelligence
Kishan with Krishna — Feb 19, 2026 13:49
Deal Lost
Cold
Call History
1 attemptRep Performance
4.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
0.0%
Personalization
2.0/10
Technical Quality
5.0/10
Active Alerts
1No Close Attempt: Krishna
Krishna did not attempt to close on call with Kishan. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Decision Maker
Lead Type
b2b
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Start
21% into call
Pitch Approach
Feature-based
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
3:28 (209s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
28
Rep Words / Customer Words
412 / 68
Rep Longest Monologue
45s
Customer Longest Monologue
7s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
High
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Product-Fit
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not the right type of business
But I'm not looking for this kind of service. Okay.
|
product_fit | Customer | No | none | Poor |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| partnership program | Rep | -- | Negative | Commission based (20-30%) referral model with no investment. |
| aiwo 181 blood test | Rep | -- | Neutral | Core health optimization product mentioned as part of the service. |
Key Moments
300:38
Customer's direct question
Customer signals he wants a quick summary of the 'offer' rather than a long intro.
02:20
Customer's confusion
Customer asks 'what do you want from the connection?', showing the agent's explanation of the partner role was unclear.
03:23
Hard rejection
Customer ends the sales opportunity by stating lack of interest in the service type.
Discovery Questions
2
Q1
can you please tell me about you?
Q2
You have a connect like an HNI like an higher people or normal?
Resistance Signals
2
I'm not looking for this kind of service
What do you want me to explain?
Confusion Signals
1
but what do you want from the connection?
Topics Discussed
Business Opportunity
Longevity
Biomarkers
Commission Structure
HNI Networking
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Willing to listen. |
| Discovery | 2 | neutral | Asks 'what is your offer?' quickly. |
| Pitch | 3 | neutral | Asks 'what do you want from the connection?' |
| Closing | 4 | neutral | States 'I'm not looking for this kind of service.' |
Call Transcript
Click to expand
Speaker 1
0.59s
Hello.
Speaker 0
1.31s
Hello.
Speaker 0
3.05s
Hi, this is Kishan, right? Yes. Hi, I am calling from an IO Wellness. You filled a form about an business opportunity, right?
Speaker 0
15.73s
Yeah. Is is it right time to talk with you? Yeah.
Speaker 0
21.01s
Yeah, can I explain what is about IO and what we have and what we are the programs we have? And let me know about you, can can you please tell me about you? I can understand what you have done and how should it work for you like that.
Speaker 1
38.53s
I'm doing shortly at present I'm looking for a some kind of business opportunity so what is your offer?
Speaker 0
45.99s
Actually this is about a partners you based on your contacts you can uh pitch our plans and then products.
Speaker 0
56.39s
and then our services like of wellness it's about a longevity platform. i will just brief about things. you just...
Speaker 0
67.33s
check it out and all the things and I will share all the collaterals with you. you can just refer.
Speaker 0
72.41s
And you can get an idea about what is an IO and what we are doing about longevity and then all the health things we done in our company. Okay? And also we have an opportunity to become a partner with an
Speaker 0
88.31s
margin of based on the commissions you can get based on the all the deals you have closed from your side. Okay. You have a connect like an HNI like an higher people or normal.
Speaker 0
105.91s
uh some of the clients like that. can you explain about that? so then only we can
Speaker 0
113.45s
we can discuss about that.
Speaker 1
114.03s
What do you want me to explain?
Speaker 0
116.39s
ya actually vi aar looking for the partners like people who can refer and sell their services to their network. okay.
Speaker 1
120.31s
The people
Speaker 0
125.03s
this is not about a no this this includes no investment no stock no office that nothing needed okay. just connect with the powerful people and
Speaker 1
132.21s
in the palm.
Speaker 0
135.15s
dee pair commissions around twenty to thirty percent based on your sales. okay.
Speaker 1
140.83s
but what do you want from the connection?
Speaker 0
143.43s
Yeah, actually the connection is about uh I will explain about what is an I O. Actually I O is an India's first longevity health optimization company, okay? Uh think of like premium health branded health people like uh longer and then healthier lives. Okay.
Speaker 0
162.51s
who have uh what we have is we test the entire person during an uh 181 biomarkers test using a blood test and we have a packages and wellness programs, therapy, supplements, everything, okay, under in a one hour company test, okay.
Speaker 0
182.47s
we actually with a person we can test anything from our end and it can connect with based on that we can treat and provide a supplement. The supplement is all about the products okay and take based on the food ingredients.
Speaker 1
200.91s
Okay.
Speaker 0
202.75s
oke.
Speaker 1
203.23s
But I'm not looking for this kind of service. Okay.
Speaker 0
206.87s
ya you are also looking for this friend.
Speaker 1
207.23s
We are also looking for this,