A
Call Intelligence
None with Krishna — Feb 19, 2026 15:51
Deal Lost
Cold
Call History
7 attemptsRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3Low Performance: Krishna
Krishna scored 2.0/10 on call with None. Review recommended.
No Close Attempt: Krishna
Krishna did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Krishna
Krishna skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
7
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Kannada/Tamil
Brand Awareness
none
Brand Sentiment
neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
not_decision_maker
Lead Type
follow_up
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:08 (8s)
Primary Language
Kannada
Secondary Language
Tamil
Code Switching
High
Total Speaker Turns
5
Rep Words / Customer Words
4 / 8
Rep Longest Monologue
2s
Customer Longest Monologue
1s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Authority
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Wrong Number / Mistake
Illa illa sir illa teriyama vandiruvaaru.
|
authority | Customer | No | acceptance | Average |
Key Moments
100:04
Customer dismissal
The customer clarifies the call was a mistake, effectively ending any sales opportunity.
Resistance Signals
1
Immediate dismissal of the call's purpose
Confusion Signals
1
Customer states the call came by mistake
Topics Discussed
Wrong number/Mistake
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Entire Call | 1 | neutral | The customer is simply explaining that the call was a mistake. |
Call Transcript
Click to expand
Speaker 0
0.69s
Sir
Speaker 1
2.55s
Koopidu nimmamma.
Speaker 0
4.05s
Illa illa sir illa teriyama vandiruvaaru.
Speaker 1
6.93s
Okay okay.
Speaker 0
7.73s
Okay.