A
Call Intelligence
None with Krishna — Feb 14, 2026 15:15
Deal Lost
Warm
Call History
10 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
4.0/10
Conversion Probability
40.0%
Personalization
2.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Krishna
Krishna did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Krishna
Krishna skipped both rapport building and needs discovery on call with None.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
10
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
High
Brand Sentiment
Neutral
Readiness to Buy
Warm
Decision Maker
Likely
Lead Type
follow_up
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Average
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Transactional
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:18 (18s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
38 / 16
Rep Longest Monologue
3s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| app/link | Customer | -- | Positive | Customer asks for the app/link to be sent; agent agrees to forward it. |
Key Moments
200:06
Customer request
Customer asks for the app/link, showing clear intent to engage further.
00:16
Agent commitment
Agent confirms they will forward the link, establishing the next step.
Trust Signals
1
Customer asks for the link directly
Topics Discussed
App Link
Forwarding information
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Standard greeting. |
| Middle | 2 | positive | Customer shows intent by asking for the link. |
| Closing | 3 | neutral | Agreement on next steps. |
Call Transcript
Click to expand
Speaker 0
0.79s
Hello.
Speaker 1
0.95s
Hello.
Speaker 1
2.47s
Sir hello sir IO team-la irundhu call pannurom sir.
Speaker 0
3.43s
Hello.
Speaker 1
6.01s
Aa potturalaanga ippo.
Speaker 0
6.17s
Aa potturalaanga, ippo andha appam anuppunga paarkkalaam.
Speaker 1
10.31s
Andha link anuppuvaanga sir ungalukku.
Speaker 0
11.99s
Mm, naan sollunga naan sollunga.
Speaker 1
13.57s
Okay.
Speaker 0
14.03s
Pathinusam karuthu.
Speaker 1
16.01s
Aa link ungalukku naan forward panren okay.