A
Customer None
Phone +917812891878
Rep Krishna
Date 2026-02-17 11:26
Duration 0:09
Source None

Call History

7 attempts
Total Attempts7
First CallFeb 17, 2026
Last CallFeb 19, 2026
Total Talk Time0.3 min
Other RepsSri Lakshmi, Sri Lakshmi, Sri Lakshmi, Sri Lakshmi, Sri Lakshmi
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Krishna

Krishna scored 0.0/10 on call with None. Review recommended.

!

No Close Attempt: Krishna

Krishna did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Krishna

Krishna skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 7
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference English
Brand Awareness none
Readiness to Buy Cold
Lead Type None

Conversation Flow

Opening Type other
Opening Quality N/A
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:09 (10s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 36
Rep Longest Monologue 0s
Customer Longest Monologue 9s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence None
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Voicemail Trigger
The call failed to connect to a human, resulting in no sales opportunity for this specific attempt.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated voicemail message.

Call Transcript

Click to expand
Source File +917812891878 17-2-2026, 11-26-43am.mp3
Transcript +917812891878_17-2-2026,_11-26-43am_transcript.json
Ingested 2026-03-01 11:20
Call ID #19687