A
Call Intelligence
Varun with Krishna — Feb 17, 2026 10:44
Deal Lost
Warm
Call History
2 attemptsRep Performance
8.5/10
Pitch Effectiveness
8.0/10
Engagement
7.5/10
Conversion Probability
60.0%
Personalization
6.0/10
Technical Quality
8.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
Yes
Cross-sell Attempted
Yes
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Decision Maker
Lead Type
b2b
Campaign Source
ad campaign
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Approach
Educational/Partnership
Closing Attempt
Yes
Closing Technique
trial_close
Call Ending
follow_up_scheduled
Call Structure
Duration
5:52 (353s)
Primary Language
English
Secondary Language
Telugu
Code Switching
Low
Total Speaker Turns
78
Rep Words / Customer Words
742 / 118
Rep Longest Monologue
30s
Customer Longest Monologue
5s
Silence Gaps (>2s)
2 (max 3.5s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
High
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Interested | Basic diagnostic package for longevity. |
| healthcation program | Rep | -- | Neutral | 2, 5, or 7 day rejuvenation program in Chennai. |
| live long membership | Rep | -- | Neutral | 3-12 month long-term health program. |
Key Moments
301:35
Partnership Proposal
The rep shifts from explaining the company to proposing a referral partnership for HNI contacts.
04:46
Personal Experience Suggestion
Rep suggests the customer take the test himself to better sell it to others.
05:12
Follow-up Agreement
Customer agrees to a specific date (19th) for the next discussion.
Trust Signals
2
Agreement to receive WhatsApp details
Agreement to a specific follow-up date
Enthusiasm Signals
2
Prompt 'Yes, please' when asked for time
Agreement to 'done done' for reviewing details
Topics Discussed
Longevity
Preventive Healthcare
Biomarkers
HNI Networking
Partnership Commission
Home Blood Collection
Chennai Wellness Center
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite and receptive to the call. |
| Pitch | 2 | neutral | Listens to the partnership model and asks for details. |
| Closing | 3 | neutral | Agrees to the follow-up and WhatsApp communication. |
Call Transcript
Click to expand
Speaker 1
1.51s
Hello.
Speaker 0
2.15s
Hello, hi, I am Aspik. Swagatham.
Speaker 1
4.51s
speaking.
Speaker 0
5.15s
Hi Mr. Varun, this is Lakshmi, I'm calling from IU Wellness. I get to see that you had enquired about the ad campaign that we had given.
Speaker 1
8.47s
Get to
Speaker 1
14.13s
Yeah, correct.
Speaker 0
15.25s
ya. so is this the right time to talk to you for two minutes?
Speaker 1
19.03s
Yes, please.
Speaker 0
19.81s
Yeah. So I'll just first explain you like what is IU wellness, okay? So apart from that, then I'll also let you know what this opportunity is all about, okay? So yeah, so IU wellness is India's premier longevity and uh preventive, you know, preventive healthcare destination, okay? So this combines advanced diagnostic and expert consultations.
Speaker 1
24.09s
Okay.
Speaker 1
28.93s
So yeah.
Speaker 1
36.03s
So this is
Speaker 0
41.01s
um so um you know this can be taken as two metrics so to have a healthier life we need inner body and outer body stability am I right? okay correct so the same way in i o wellness what we do is we we have um you know preventive health care for both inner and external body
Speaker 1
51.37s
Yeah.
Speaker 1
60.49s
oke.
Speaker 0
60.91s
So first test diagnosis and then we need to do the testing part and then we need to check out where we went wrong, what what kind of biomarkers are kind of not okay and after that we need to treat that and then post recovery is also available over here.
Speaker 0
78.99s
So in you know the IO difference one test diagnoses across 181 biomarks.
Speaker 1
79.01s
Okay.
Speaker 0
85.41s
We cover all eleven pillars of longevity.
Speaker 1
85.47s
vikavar
Speaker 0
88.93s
Okay. Like sleep, stress, gut, nutrition, exercise. So everything which comes under, right?
Speaker 1
89.15s
Like
Speaker 0
95.61s
so thank you so much once again for showing interest in partnership. So what we actually want you to do is, you would be having contacts with many other you know, HNI people.
Speaker 1
95.65s
Okay.
Speaker 0
107.55s
So I think in the sense like who have a good knowledge about all this. So because uh IO is something like they need to have um extensive thinking because this is not something that you're going to see.
Speaker 1
107.57s
So I had
Speaker 0
120.57s
on time you know, rackets, you're also going to know what is going to happen down the line of 10 years or something, right? So people should know like they they they should know what what kind of healthier habit that they need to have, what kind of you know, preventive measures that they need to take. So HNI people or you know, trainee, gym trainers, all these people would be the ideal match for us. So from your contract, if in case you have people who
Speaker 0
150.57s
are really interested in this, they can go for this IO health.
Speaker 1
128.05s
Yes.
Speaker 1
152.95s
Inco.
Speaker 0
154.85s
This is a static basic package where you need you will be having 181 biomarkers, okay? So they will be tested for 181 biomarkers which also includes that gut, sleep, etcetera, okay? So this once we take this, you get a commission percentage. So we also have other packages like IU Healthcation, IU Live Long. So IU Healthcation is something 2570s program.
Speaker 1
161.39s
Okay. So they will be
Speaker 1
167.25s
etcetera.
Speaker 1
168.13s
So
Speaker 1
171.25s
Okay.
Speaker 0
181.31s
So they came to Chennai. We we have the wellness center at Chennai, right? So we are soon going to open in Mumbai as well. So in Chennai they need to come, they need to take this program as two day, five day and seven day. So they come, they take the test, they retreat themselves, rejuvenate and then post rejuvenation doctors and consultation physician everybody is available to give them the proper guidance.
Speaker 1
186.65s
Suvayogam
Speaker 1
189.21s
So,
Speaker 1
194.05s
So they come.
Speaker 1
196.11s
Street
Speaker 1
199.57s
doctors
Speaker 0
204.55s
And after that we also have the live long program where they have three to four months and six to 12 months program as well. So like this we have our IO cart also where they also
Speaker 1
204.57s
And after that
Speaker 0
215.53s
can take only the supplements.
Speaker 0
217.71s
See, uh basically, um once you sign the partnership with us, once you're ready, uh you will just have to give all the details to your, you know, um contacts and whoever is interested, you can just route it, route them to us. We will explain them everything again in detail.
Speaker 1
217.73s
See,
Speaker 1
222.71s
Okay,
Speaker 0
236.71s
and then from there they can go ahead and book the slot. They need to just you know for these tests which is 180, 100, 360. So we have many packages. I'll send you all the details, okay? For all these packages, they can sit back at home and take a test. So we have something called Tyrocare where the person will come to your place and take a blood sample of yours and from that we will get to see all your test reports and whichever is an alarming stage or whichever is
Speaker 0
266.71s
is okay and whichever that you need to give care down the line. So everything will be diagnosed and they will give a very clear report to you. I will also send you a sample report of this, okay? And if you yourself interested to take 181 test, you can very well do it. I can book a slot for you first you experience by yourself.
Speaker 1
248.91s
For all
Speaker 1
257.69s
and take
Speaker 1
259.97s
from
Speaker 1
277.73s
And if
Speaker 1
280.57s
181 test you can
Speaker 1
283.31s
Second book is
Speaker 0
286.67s
Okay. Only then you will get to know how you can you know, propose this to your contacts, right? So just take a basic package of 181.
Speaker 1
286.79s
Only then you will
Speaker 1
293.03s
Sujith Jacob
Speaker 0
296.29s
And you see your test report and from there we can upscale not a problem, okay?
Speaker 1
302.03s
then you you share me the details ma'am I'll just have a look through.
Speaker 0
306.03s
Hmm hmm.
Speaker 1
306.27s
And then probably I think
Speaker 1
310.41s
Day after tomorrow we can discuss.
Speaker 0
312.55s
Okay, so I'll call you back again. So for this that is 19th, is it?
Speaker 1
319.35s
I'm sorry.
Speaker 0
319.97s
today is 17th. I'll call you back on 19th to know what exactly that and before that if you want to take a test of yourself then please do let us know.
Speaker 1
329.45s
done done I will do that.
Speaker 0
331.47s
Yeah. Okay okay sure. So this is your WhatsApp number?
Speaker 1
332.21s
Okay.
Speaker 1
335.55s
This is my number.
Speaker 0
336.57s
Yeah, I'll send you all the details. Please have a look and if you have any kind of questions, uh you can just message me, drop me a message to call back. I'll call you back and give you the assistance, okay?
Speaker 1
346.05s
Done.
Speaker 0
346.97s
ya okay thank you so much.
Speaker 0
349.55s
Yeah, have a good day.
Speaker 1
350.95s
Thanks for your time.
Speaker 0
351.85s
Thank you.