A
Call Intelligence
None with Krishna — Feb 19, 2026 17:33
Deal Lost
Warm
Call History
2 attemptsRep Performance
9.0/10
Pitch Effectiveness
8.5/10
Engagement
9.0/10
Conversion Probability
80.0%
Personalization
9.0/10
Technical Quality
8.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Moderate
Brand Sentiment
Positive
Budget Sensitivity
Low
Readiness to Buy
Warm
Decision Maker
Decision Maker
Lead Type
b2b
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
2
Pitch Start
15% into call
Pitch Approach
Value-based / Partnership-focused
Closing Attempt
Yes
Closing Technique
other
Call Ending
natural_end
Call Structure
Duration
7:58 (478s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
105
Rep Words / Customer Words
942 / 218
Rep Longest Monologue
42s
Customer Longest Monologue
8s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Moderate
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Cost
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Investment/Charges for partnership
So partnership-la naanga enna maadhiriyaana payments charges edhaavadhu pannanumaa?
|
price/cost | Customer | Yes | direct denial / value proposition | Excellent |
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| biomarker test (151 markers) | Rep | 80000.00 | Interested | Initial diagnostic test to analyze health status. |
| healthcation program | Rep | -- | Neutral | Premium stay-based health protocol. |
| partnership program | Rep | -- | Positive | Referral model with 30% commission. |
Key Moments
300:39
Founder Recognition
Customer recognizes Sivasankaran, immediately establishing brand trust.
04:08
Professional Disclosure
Customer reveals he is a Naturopathy doctor, changing the call from a B2C lead to a B2B partner prospect.
05:21
Investment Query
Customer asks about costs to join; agent's 'zero investment' answer removes the final barrier.
Discovery Questions
2
Q1
Neenga paarthirukkeengala, already ungalukku theriyuma Sivasankaran ungalukku theriyuma?
Q2
Ippo neenga enna sir neenga eppadi enna pannittu irukkeenga actually enna pannanumnu therinjaalaam?
Trust Signals
3
Knowledge of the founder
Sharing his professional background as a doctor
Asking about the 'signed document' process
Enthusiasm Signals
2
Asking if there are investment charges (hoping for zero)
Confirming he has HNI clients ready
Topics Discussed
Longevity
Biological Age
Biomarker Testing
Partnership Commission
Naturopathy
Health Vacations
Supplements
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Curious about why he was called. |
| Discovery | 2 | positive | Recognized the founder and validated the brand. |
| Pitch | 3 | neutral | Asked clarifying questions about the partnership and costs. |
| Closing | 4 | positive | Agreed to review documents and proceed. |
Call Transcript
Click to expand
Speaker 1
0.07s
Hello
Speaker 0
0.85s
Hello
Speaker 1
1.99s
Sollunga.
Speaker 0
3.23s
Aa sir, neenga IO Health-ukku idhu form fill pannirundheengala?
Speaker 1
9.21s
I will go.
Speaker 0
9.83s
Ya ya I own us.
Speaker 1
12.91s
Ivo Wellness Okay.
Speaker 0
14.23s
Ya ya aamaa sir.
Speaker 1
16.69s
Sollunga adhu enna adhu enna aama Chennai thaan Chennai thaan adhu enna ippo ennannaa.
Speaker 0
20.83s
Actually ennanna edhukkaga pottirukkom appadinna ippa vandhu IO Wellness-la naan vandhu partnership team-la irundhu Krishnan-nu sollittu call pannirukken sir.
Speaker 1
28.29s
Okay.
Speaker 0
28.77s
Enna actually-na ippo IO Wellness-la niraiya packages irukku, idhu example ungalukku IO Wellness-na first ennannu solliduren.
Speaker 1
35.49s
Okay
Speaker 0
35.49s
Neenga paarthirukkeengala, already ungalukku theriyuma Sivasankaran ungalukku theriyuma?
Speaker 1
38.65s
Sariyaa sariyaa kelvippattirukken.
Speaker 0
39.93s
Aa Aircel Pounder theriyum.
Speaker 1
41.95s
Aamaa aamaa aamaa.
Speaker 0
42.83s
Aa, so avangalodadhudhaan company.
Speaker 1
45.63s
So
Speaker 0
45.65s
So ippo unga enna edhukkaga naan actually-aa ungalai approach pannirukken appadinna, ippo IO Wellness-la idhu vandhu ennanna oru longevity sir example.
Speaker 0
55.03s
Namma ippo for example eppadi sollalaamna ungaloda age vandhu ippo oru for example oru muppadhu vachukkongalen.
Speaker 1
55.05s
Namma.
Speaker 0
61.33s
But nammaloda biological age vandhu almost ulla nammaloda intestine adhu ellame vandhu fat than adhigama irukkum, oru naangu aindhu andha maadhiri irukkum.
Speaker 0
70.09s
So idhu reverse pannalaam namma okayngala, indha maadhiri idhula ulla irukkiradhu ellaame correct-aa dhaan irukkaa illa namakku edhaavadhu heart arrest indha maadhiri ellaam varappogudhu irukkaa idhellaam namma vandhu.
Speaker 1
70.13s
Mm.
Speaker 1
72.71s
Indha maathiri
Speaker 0
81.67s
Indha for example oru idhu vandhu niraiya packages irukku, for example onnu sonnenna oru blood test irukku, onnu aindhu ondru biomarker test-nu sollittu okay-ngala? So idhula normal blood test-laam namma pannuvom veliyil, but avlo detail of reports namakku kidaikkaadhu, but idhula ennanna onnu aindhu ondru biomarker sonnumbodhu aththana aththana type of variant-layum namakku report ungalukku kidaikkum, indha idhula exact-aa endha point idhu maadhiri death of scan irukku, namma bone-oda density eppadi irukku enna appadinnu entire-aa into end idhu maadhiri scan panni first nammala analyze panniruvanga.
Speaker 1
87.85s
Mm mm.
Speaker 1
100.33s
En matha exam.
Speaker 1
102.69s
Mm mm.
Speaker 1
105.23s
Appo.
Speaker 0
109.87s
Ok ok.
Speaker 1
110.07s
Okay.
Speaker 0
110.85s
So idhula ungalukku eadhavadhu I mean issues real-aave issues irukku appadinna namakku niraiya type of packages irukku theriyala.
Speaker 1
110.97s
Idhula.
Speaker 1
115.55s
Mm
Speaker 0
118.09s
Mm okay-ngala, so idhula vandhu ippa ennanna health care enna irukku? Adhe maadhiri leg long sollittu indha maadhiri different types of packages based on.
Speaker 1
118.33s
Okkaalaa?
Speaker 0
126.53s
Aa I mean client-oda andha maadhiri irukku, avangaloda enna solution enna kodukkum, treat pandrathukku ennenna ellaam suggest pannuvom. So idhu vandhu pannanum, andha maadhiri niraiya type-la irukku, YouTube Max indha maadhiri niraiya irukku sir idhula. Actually avangalukku vouchers-la naangal share panrom, maybe neenga review panni paatheenganna innum detail-aa in depth-aa puriyum.
Speaker 1
133.07s
Sri
Speaker 0
140.41s
So idhudhaan sir actually-aa idhula irukku nammaloda longevity-ai increase panrom, for example nammalaala oru arupathu varusham dhaan vaazha mudiyumnu vachukkonga, aana idha vandhu innum eppadi increase pannalaam?
Speaker 1
147.43s
Aa
Speaker 0
149.83s
So idhudhaan idhoda preventive health care-nu solluvom, namma vandhu ippo varuman kaappuradhu dhaan major thinking, idhudhaan concept idhoda point to end, namma vandhu oru issue vandhadhukku appuram dhaan hospital hospital povom, but munnaadiye enna irukkundradhu namma therinjittom appadinna idhu vandhu indha IO onnoottu onndradhu oru.
Speaker 1
154.61s
Mm
Speaker 1
158.93s
O
Speaker 0
162.97s
Normal ippa partners moolama porathunaala we are giving an offer okay actually idhoda enbadhu aayirathu aayirathu poyittu irukku namma offer pannirunthu percentage panni pannirunthu moonru moondru-kku poyittu irukku indha maadhiri I mean naan first test panni ennannu therinjikkiradhukkaaga.
Speaker 0
175.67s
Entire ennoda question-ku vandhu
Speaker 1
176.19s
Question-kku vandhu ungalukku indha amount poyittu aamaa aamaa.
Speaker 0
178.59s
Aama aama sir, indha maadhiri niraiya type of package irukku sir. So naama idhula enna ungalukku I mean neenga edhukku ippa pannirukkom appadinna actually we are partners I mean partners team here okay okay. So idhula enna appadinna.
Speaker 1
179.41s
Indha maathiri.
Speaker 0
189.93s
So unga pipeline ungalukku therinja clients ungalukku HNM people indha maadhiri niraiya connect irukkalaam okay-ngala? So neenga vandhu evvalavu refer pannunga, refer means I mean anga irundhu neenga ethanai ethanai per vandhu inga andha test-o illa indha packages-o edhu eduthalumae you get an commission.
Speaker 1
194.85s
Mm mm.
Speaker 1
205.73s
Mm mm.
Speaker 0
206.45s
Okay-nga, for example inga vandhu oru rendu lakh oru package irukku, avanga vandhu edukkuranga appadinna.
Speaker 1
210.33s
Mm
Speaker 0
211.63s
Andha package-kkaana ungalukku commissions kidaikkum, for example rendu lakhs-na ungalukku ippo oru muppai percentage commission-na ungalukku adhula vandhu ippo ungalukku around muppai naangu something ungalukku kidaikkum.
Speaker 1
211.79s
Aa
Speaker 0
221.63s
Mm okay, so idhu idhudhaan andha partners-oda program, I mean partners-oda concept illa. Okay sir, so if you are a partner with IO means neenga vandhu indha indha month-la ivlo naan pannirukken appadinna, indha level-ku enna commission-o adhu ungalukku appadiye kidaichirum sir. Idhula vandhu product irukku, services irukku, product vandhu cart-nu solli solluvom, andha details ungalukku further-aa naan anuppuren.
Speaker 1
221.89s
Mm.
Speaker 1
227.59s
Okay.
Speaker 1
231.29s
Mm
Speaker 1
237.71s
Idhula vandhu
Speaker 1
242.57s
Ok.
Speaker 0
242.91s
So ippo neenga enna sir neenga eppadi enna pannittu irukkeenga actually enna pannanumnu therinjaalaam.
Speaker 1
248.29s
Naan vandhu naturopathy doctor.
Speaker 0
250.67s
Okay sir okay sir.
Speaker 1
252.55s
So naan ippo inga Siddha Ayurveda clinic run pannittu irukken.
Speaker 0
255.79s
Okay sir appo ungalukku majora clients irukkum already correcta irukku.
Speaker 1
259.51s
Aa irukkaanga.
Speaker 0
260.45s
Aa so neenga vandhu avanga kitta neenga suggest panneenga appadinna you get an commission, neenga first detail-laam paatheenganna ungalukku innum detail-laa theriyum sir. Neenga first adhellam paathutteenga, okay idhellam irukku, oh oh oh indha blood test edukkuradhukku ivlo irukkaa appadindra oru sample naanga report kooda ungalukku anuppuren, sample report. Neenga adha paatheengannaale innum detail-laa varum, oh ivlo report irukkaa so kuduppeengala appadindradhu irukkum, idhukku consultation-um namma kuduthuruvom adhulaye.
Speaker 1
267.41s
Aa.
Speaker 1
269.05s
Irukku.
Speaker 1
274.91s
Athu paatheengannaa.
Speaker 0
281.69s
So indha idhu pannanum endru in case ivanga ingaye vandhu continue panraanga appadinna ungalukku idhu suggest panni neenga idha pannunga appadinnu solli retreat pandrathukkaana option-um koduppom, plus supplements-um koduppom. Supplements in the sense namma ninaikkira maathiri andha chemicals andha maathiri edhuvume irukkaadhu sir. Idhu actually andha products-la irundhu panraanga, products-thaan. So adhe maathiri nammaloda daily basis namma vandhu normal-aa oru type of velai namma daily travel pannittu irukkom. Idha neenga konjam ippadi change pannikkonga, ungaloda life balance vandhu ippadi maaruchunna you have a better life appadindra maathiri idhu ellaame ungalukku in to in guidance pannuvanga sir idhula.
Speaker 1
281.73s
Okay
Speaker 1
287.27s
Pannunga appadinu.
Speaker 1
302.47s
Mm
Speaker 1
311.33s
Okay.
Speaker 0
311.99s
So idhudhaan entire thing, so indha maadhiri neenga panneenga appadinna you get an long long life andha maadhiri poyittu irukkum sir, so idhudhaan idhoda main perspective main core of IO.
Speaker 1
318.85s
So idhuthaan idhoda
Speaker 1
321.75s
So partnership-la naanga enna maadhiriyaana payments charges edhaavadhu pannanumaa?
Speaker 0
325.65s
Sir neenga payment-laam edhuvum panna thagiradhu sir, it will be purely without zero, endha endha investment idhula edhuvum panna pogadhilla. Actually you are only you just tap our clients, if they close definitely they close means you can get an percentage increase, andha monthly monthly phase-la idhu pogum sir. Monthly renewal monthly evlo pannirukkeengalo for example ondru lakh pannirukkeengannu vachukkongalen, ungalukku oru irandu percentage partners correct-aa ungalukku irandu percent appadiye vandhurum.
Speaker 1
331.21s
Okay. We are only going to refer.
Speaker 1
343.77s
Oru
Speaker 0
350.01s
Idhu vandhu actually plan-e inga vandhu naan just naan oru test-ukku mattum naan solren sir, ippo actually plan ennanna idhula vandhu IO eighty one one eighty one irukku, idhu vandhu eighty thousand, idhu vandhu just ungala ennandhudha identify pandradhukku.
Speaker 1
350.11s
Ithu vandhu actually.
Speaker 1
355.43s
Aa
Speaker 0
364.51s
Okengala, mostly idhu idhu eduthutta idhu eduthuttaangannaave neenga paatheengannaave neenga refer panna eduthuttaanga, avangalukku enna issue-ndradhu idhu ellaame naangale paathukkuvom, avanga just neenga vandhu refer panni avanga edukka vaikkiradhu mattum dhaan.
Speaker 1
364.53s
Okkaalaa?
Speaker 1
368.01s
Mm
Speaker 1
372.59s
Ok.
Speaker 0
374.99s
Adhukkappuram
Speaker 1
375.11s
Adhukkappuram
Speaker 0
376.21s
Next level of upgrade avanga panraanga appadinna, so avanga for example ippo oru health vacation-nu irukku sir. Health vacation-na ennanna ippo vacation plus health vacation ingeye vandhu stay one day of stay vandhu Leela Palace-laye kuduthuruvaanga sir. Adhe maadhiri ingeye paathuttu andha rendu days ennenna ellaam ungalukku set I mean sila idhukku protocols irukku niraiya.
Speaker 1
378.85s
Mm.
Speaker 1
387.65s
Adhe maathiri
Speaker 1
394.79s
Appo adhellame
Speaker 0
394.79s
So adhu ellame ungalukku details anuppum podhu ungalukku paatheenganna theriyum, so adhu ellame flow panni avangaloda life structure life idhu ellame ungalukku structure panni koduppanga. So idhu vandhu rendu days irukku, aindhu days package irukku, ezhupathi days irukku, pannirendu days irukku. Adhupadi in case specific-aa edhavadhu paakkanum, ippo oru hormonal balance illa gut restore indha maadhiri paakkanum appadinna idhu vandhu long package maadhiri. Neenga direct-aa India-la paya edhavadhu poganumnu illa, inga neenga just ethanai time visit pannalaam appadindra maadhiri niraiya package idhula irukku.
Speaker 1
406.05s
Adhukkuri enakku
Speaker 1
413.41s
Mm
Speaker 0
419.93s
Okay okay, entire-ume ungalukku naan anuppuren, neenga oru time paarthu neenga idhula edhu correct-aa irukkum, ungaloda for example oru HNI ippo oru high high people appadinna.
Speaker 1
419.99s
Ok ok.
Speaker 1
428.75s
Mm mm avangalukku
Speaker 0
429.59s
Avangalukku vandhu neenga direct-aave indha plan-laam neenga suggest pannalaam, so avangalukku ondru close pannaave you get an opportunity to get in the commissions for multiple years.
Speaker 1
437.33s
Okay. Okay sir.
Speaker 0
438.63s
So basically-ave oru onnu andha onnu lakh-la neenga close pannave ungalukku evvalavu commissions irukku? Idhu vandhu product-ukku thani commission and then services-ukku andha maadhiri indha packages indha idhukkellaam commissions irukku sir.
Speaker 1
444.61s
Aa
Speaker 1
447.87s
Okay.
Speaker 0
449.27s
Product edhai mean panren appadinna andha supplements dhaan sir.
Speaker 1
452.11s
Okay ma'am okay.
Speaker 0
453.17s
Okay.
Speaker 1
454.19s
Saringa sir details-laam anuppunga naan paarthuttu ungalukku neenga paarthuttu.
Speaker 0
455.55s
Naan paarthuttu ungalukku neenga paarthuttu adhaan okay appadinna we get an signed document and we can proceed further.
Speaker 0
461.41s
So neenga close panneengala idhu ellame ungalukku ungaloda count-la add aayittu irukkum. Ungalukku oru lakh illa neenga adhu neenga evvalavu venaalum pannalaam sir idhula limit-laam illa. Ungalaala oru lakh-ku mela kooda ennaala panna mudiyum oru month-la appadinna you get an commission for up to that.
Speaker 1
469.43s
Okay.
Speaker 1
474.35s
Sure sure sure. Erunga neenga details anuppa naan paarthirukken.
Speaker 0
476.99s
Sure sir okay okay thank you sir.
Speaker 1
477.53s
Ok ok.