A
Customer None
Phone +917305126021
Rep Krishna
Team Sales
Date 2026-02-12 10:03
Duration 0:14
Source None

Call History

59 attempts
Total Attempts59
First CallJan 24, 2026
Last CallFeb 26, 2026
Total Talk Time17.8 min
Other RepsSantosh Singh, Kanchana, Kanchana, Kanchana, Amal
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Krishna

Krishna scored 1.0/10 on call with None. Review recommended.

!

No Close Attempt: Krishna

Krishna did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Krishna

Krishna skipped both rapport building and needs discovery on call with None.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 59
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Brand Awareness None
Readiness to Buy Cold
Lead Type b2c

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:14 (14s)
Primary Language
Code Switching None
Total Speaker Turns 0
Rep Words / Customer Words 0 / 0
Rep Longest Monologue 0s
Customer Longest Monologue 0s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Initiation
Krishna attempts to contact the lead; call lasts 14 seconds without connection.

Resistance Signals

1
Unanswered/Not contacted

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral No interaction recorded.
Source File +917305126021 12-2-2026, 10-3-43am.mp3
Transcript +917305126021_12-2-2026,_10-3-43am_transcript.json
Ingested 2026-03-01 11:20
Call ID #19683