A
Call Intelligence
Mohammad Imran with Harish — Feb 19, 2026 15:37
Deal Lost
Cold
Lead Source
Meta AdsCall History
1 attemptRep Performance
2.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
1.0/10
Active Alerts
3No Close Attempt: Harish
Harish did not attempt to close on call with Mohammad Imran. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Mohammad Imran.
Low Performance: Harish
Harish scored 2.0/10 on call with Mohammad Imran. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
48% into call
Pitch Approach
Direct Inquiry
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:39 (40s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
20
Rep Words / Customer Words
58 / 24
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.2s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
No Interest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Just browsing
I'm just looking at the ad.
|
no interest | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| epigenetic test | Rep | -- | Negative | Rep mentions 'ai o e ech test' (AIWO Age Test) based on the lead's inquiry. |
Key Moments
200:15
Brand Clarification
Rep has to spell out AIWO, showing a lack of brand recognition or clear articulation.
00:23
The 'Just Looking' Statement
Customer shuts down the sales process by categorizing their action as casual browsing.
Resistance Signals
2
I'm just looking at the ad
This time no problem
Confusion Signals
2
Base couple
Air Terminal
Topics Discussed
AIWO Age Test
Ad Inquiry
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite greeting. |
| Discovery | 2 | neutral | Clarifies they were only browsing the ad. |
| Closing | 3 | neutral | Polite exit. |
Call Transcript
Click to expand
Speaker 0
1.29s
halo
Speaker 1
1.75s
Hello?
Speaker 0
2.85s
halo?
Speaker 1
3.57s
Haji.
Speaker 0
4.35s
haa hello sir. good afternoon sir. this is mohammad imran.
Speaker 1
4.45s
Hello sir.
Speaker 1
9.91s
Hello?
Speaker 0
10.51s
ha yes sir. dis is harish calling from i o sir.
Speaker 1
14.89s
Base couple.
Speaker 0
15.63s
aa i o e ai dablu o.
Speaker 1
18.21s
Air Terminal.
Speaker 0
19.19s
ya sir. yu enkoyard for ai o e ech test no sir?
Speaker 1
23.45s
I'm just looking at the ad. Okay.
Speaker 0
26.21s
Hmm.
Speaker 0
27.41s
okay we're just looking for that. do you have any plan to do any testers through ivo?
Speaker 1
33.89s
This time no problem.
Speaker 0
35.35s
sorry.
Speaker 1
35.43s
Sorry for late.
Speaker 0
36.73s
Okay okay.
Speaker 1
37.09s
Okay.
Speaker 0
38.81s
Okay.