A
Customer Manjeet Singh Puri
Phone +919899007317
Rep Harish
Team Sales
Date 2026-02-19 15:09
Duration 0:04
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | Age | AIWO Health
Platformig
Lead DateFeb 17, 2026
CityDelhi

Call History

1 attempt
Total Attempts1
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.2 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Harish

Harish did not attempt to close on call with Manjeet Singh Puri. Coaching opportunity.

!

No Rapport or Discovery: Harish

Harish skipped both rapport building and needs discovery on call with Manjeet Singh Puri.

!

Low Performance: Harish

Harish scored 0.0/10 on call with Manjeet Singh Puri. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type other
Campaign Source Meta | Leads | Age | AIWO Health

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:04 (5s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 18
Rep Longest Monologue 0s
Customer Longest Monologue 4s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Screening Triggered
The call failed to reach the prospect directly, resulting in a 4-second automated message.

Resistance Signals

1
Call screening/Voicemail

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated response only.

Call Transcript

Click to expand
Source File +919899007317 19-2-2026, 3-9-43pm.mp3
Transcript +919899007317_19-2-2026,_3-9-43pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19665