A
Call Intelligence
Mohammed parvez ali with Harish — Feb 19, 2026 19:21
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
2.0/10
Conversion Probability
20.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Mohammed parvez ali.
No Close Attempt: Harish
Harish did not attempt to close on call with Mohammed parvez ali. Coaching opportunity.
Low Performance: Harish
Harish scored 1.0/10 on call with Mohammed parvez ali. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi/Bengali
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Unknown
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
other
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:15 (15s)
Primary Language
Bengali
Secondary Language
Hindi
Code Switching
High
Total Speaker Turns
6
Rep Words / Customer Words
4 / 13
Rep Longest Monologue
1s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:12
Customer identifies the reason for the call.
Confirms the lead is responsive to previous outreach attempts.
Topics Discussed
Missed call acknowledgment
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is simply identifying why they are calling. |
Call Transcript
Click to expand
Speaker 0
0.27s
Aajke dekho ki
Speaker 1
5.57s
Hello.
Speaker 0
7.17s
Hello
Speaker 1
7.69s
Hello tumi.
Speaker 1
11.11s
Hello.
Speaker 0
12.87s
Call aaya tha aapke paas dinme chaar bege time pe.