A
Call Intelligence
Mind-Body Exploration with Harish — Feb 19, 2026 15:11
Deal Lost
Warm
Lead Source
Meta AdsCall History
2 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
20.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Mind-Body Exploration.
Low Performance: Harish
Harish scored 0.0/10 on call with Mind-Body Exploration. Review recommended.
No Close Attempt: Harish
Harish did not attempt to close on call with Mind-Body Exploration. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Language Preference
Malayalam
Brand Awareness
Lead Form Filled
Brand Sentiment
Neutral
Readiness to Buy
Warm
Lead Type
other
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
greeting
Opening Quality
Neutral
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:03 (3s)
Primary Language
Malayalam
Code Switching
None
Total Speaker Turns
1
Rep Words / Customer Words
0 / 1
Rep Longest Monologue
0s
Customer Longest Monologue
1s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:03
Customer Greeting
The only verbal interaction in the transcript; confirms the line was active.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer just said hello. |
Call Transcript
Click to expand
Speaker 0
3.01s
Hello.