A
Call Intelligence
Janarthanan Ramachandran with Harish — Feb 19, 2026 12:54
Deal Lost
Cold
Lead Source
Meta AdsCall History
11 attemptsRep Performance
5.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Harish
Harish did not attempt to close on call with Janarthanan Ramachandran. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Janarthanan Ramachandran.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
11
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:03 (4s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
1
Rep Words / Customer Words
4 / 6
Rep Longest Monologue
2s
Customer Longest Monologue
2s
Silence Gaps (>2s)
0 (max 0.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Currently in a meeting
Meeting-la irukka sir naan call panren sir.
|
time | Customer | Yes | agreement/compliance | Good |
Key Moments
100:01
Customer postponement
The customer immediately ends the call due to a meeting, preventing any sales activity.
Resistance Signals
1
Busy/In a meeting
Topics Discussed
Meeting conflict
Callback request
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Polite but firm postponement. |
Call Transcript
Click to expand
Speaker 0
0.69s
Meeting-la irukka sir naan call panren sir. Aa okay sir okay sir.