A
Call Intelligence
None with Harish — Feb 19, 2026 08:56
Deal Lost
Cold
Call History
3 attemptsRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
5.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Harish
Harish did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with None.
Low Performance: Harish
Harish scored 2.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
none
Readiness to Buy
Cold
Lead Type
inbound
Conversation Flow
Opening Type
other
Opening Quality
Functional
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
natural_end
Call Structure
Duration
1:43 (103s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
39
Rep Words / Customer Words
112 / 84
Rep Longest Monologue
12s
Customer Longest Monologue
10s
Silence Gaps (>2s)
2 (max 18.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
Low
Script Adherence
None
Filler Words
High
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
300:12
Location Identification
Speaker 1 identifies they are near Central Metro lift.
00:33
Visual Landmark Confirmation
Using the presence of traffic police to confirm the meeting spot.
01:33
Final Proximity Confirmation
Confirmation that they are on opposite sides/left side.
Confusion Signals
1
Signal keezhainna puriyala (Don't understand what 'under the signal' means)
Topics Discussed
Location coordination
Central Metro
Traffic Signal
Bus Stop
Landmarks
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Seeking location |
| Middle | 2 | neutral | Trying to identify the exact signal and police point |
| Closing | 3 | neutral | Confirming they are near each other |
Call Transcript
Click to expand
Speaker 1
0.07s
Hello.
Speaker 0
1.81s
Hello.
Speaker 1
2.51s
Hello
Speaker 0
2.51s
Hello, enga pora irukkeenga?
Speaker 1
3.91s
Aanaa andha correct-aa andha metro irukkulla metro.
Speaker 0
8.01s
Aamaa.
Speaker 1
8.47s
Aama, Central Metro andha bus stop-ukku pakkathula nikkiren bro, oru lift onnu irukku, adhu pakkathula irukken.
Speaker 0
13.57s
Control bed signal vandhureengala?
Speaker 1
14.33s
Hello auto.
Speaker 1
16.51s
Signal-ukku endha side varanumnu sollunga.
Speaker 0
18.87s
Signal keezheye vandhurunga.
Speaker 1
20.97s
Signal keezhainna puriyala.
Speaker 0
22.59s
Signal irukkulla sir, central signal irukkulla.
Speaker 1
24.67s
Aamaa.
Speaker 0
26.11s
Counter signal kitta vandhurunga.
Speaker 1
27.65s
Adhaan idhu idhu irukkulla.
Speaker 0
27.77s
Adhaan adhaan.
Speaker 1
30.73s
Adhu per enna?
Speaker 0
31.07s
Andha police ellaam nippaangalla traffic police nippaangalla.
Speaker 1
32.63s
Kooda irukkaanga.
Speaker 0
34.37s
Aamaanga vandhurunga.
Speaker 1
35.33s
Adhukku opposite-la solreengalaa illa?
Speaker 0
37.73s
Traffic police nikkiraangala angayum vandhurunga, avangala enkira vandhurunga.
Speaker 1
41.35s
Aa sari okay ennal vandhuttu.
Speaker 0
45.53s
Aa
Speaker 1
45.87s
Vandhutten bro.
Speaker 0
46.41s
Neenga
Speaker 1
64.77s
Indha bus onnu ulla varudhulla.
Speaker 0
67.23s
Aa bus stand varudhaa? Bus-ukku thaandi varum paarunga Theni.
Speaker 1
68.39s
Aa okay.
Speaker 1
70.35s
10
Speaker 0
70.89s
Aama aama bro.
Speaker 0
76.99s
Oru bus varum paarunga train-la oru bus varum paarunga.
Speaker 0
83.35s
Ten A angathaan ninnuttu irundhen naanu.
Speaker 0
89.81s
Full on full on pannittu irukkeengala? Aamaa aamaa aamaa.
Speaker 1
93.33s
Athu vandhu ariththirukkirathu.
Speaker 0
96.43s
Appadingala? Aamaam.
Speaker 0
99.85s
Opposite rendu pakkam left irukkulla naan ippadi irundhu maathiri solluven okay okay.