A
Customer None
Phone +919791115336
Rep Harish
Team Sales
Date 2026-02-20 12:02
Duration 0:01
Source None

Call History

5 attempts
Total Attempts5
First CallFeb 03, 2026
Last CallFeb 20, 2026
Total Talk Time5.7 min
Other RepsAbijith
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Rapport or Discovery: Harish

Harish skipped both rapport building and needs discovery on call with None.

!

No Close Attempt: Harish

Harish did not attempt to close on call with None. Coaching opportunity.

!

Low Performance: Harish

Harish scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 5
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Language Preference English
Brand Awareness unknown
Brand Sentiment neutral
Budget Sensitivity Unknown
Readiness to Buy Cold
Decision Maker unknown
Lead Type outbound

Conversation Flow

Opening Type failed_connection
Opening Quality poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:01 (1s)
Primary Language English
Code Switching None
Total Speaker Turns 2
Rep Words / Customer Words 3 / 5
Rep Longest Monologue 1s
Customer Longest Monologue 2s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Voicemail trigger
The call failed to connect to the prospect, resulting in no sales opportunity.

Sentiment Arc Detail

Phase Order Sentiment Note
opening 1 neutral Automated voicemail response.

Call Transcript

Click to expand
Source File +919791115336 20-2-2026, 12-2-33pm.mp3
Transcript +919791115336_20-2-2026,_12-2-33pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19635