A
Call Intelligence
Sabari Giri Easen with Harish — Feb 20, 2026 13:31
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
4.0/10
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
20.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Harish
Harish did not attempt to close on call with Sabari Giri Easen. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Sabari Giri Easen.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
direct_pitch
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
53% into call
Pitch Approach
Reference to lead form
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:24 (24s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
9
Rep Words / Customer Words
32 / 4
Rep Longest Monologue
4s
Customer Longest Monologue
1s
Silence Gaps (>2s)
1 (max 4.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| epigenetic test | Rep | -- | Neutral | Confirming the customer's enquiry. |
Key Moments
200:13
Product Mention
Rep connects the call to the 'age test' enquiry.
00:23
Call Drop/Audio Issue
Rep loses audio or connection, ending the interaction prematurely.
Topics Discussed
Identity Verification
AIWO Age Test Enquiry
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer confirms identity. |
| Discovery | 2 | neutral | Customer says 'Aa sollunga' (Yes, tell me). |
Call Transcript
Click to expand
Speaker 1
0.91s
Adhaan.
Speaker 1
3.03s
Hello.
Speaker 0
4.73s
Sari.
Speaker 1
6.23s
Hello Master Sabari Sir pesugireengala?
Speaker 0
8.57s
Aamaa.
Speaker 1
9.17s
Naan Harish pesugiren sir, IO-la irundhu call pannirukken.
Speaker 0
12.81s
Aa sollunga.
Speaker 1
13.41s
Aa yes sir, IO-voda age test-ukkaga neenga enquire pannirukkeengala sir?
Speaker 1
20.11s
Hello
Speaker 1
23.73s
Sir voice.