A
Call Intelligence
VINODH with Harish — Feb 21, 2026 11:11
Deal Lost
Cold
Lead Source
Meta AdsCall History
9 attemptsRep Performance
0.0/10
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Personalization
0.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Harish
Harish did not attempt to close on call with VINODH. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with VINODH.
Low Performance: Harish
Harish scored 0.0/10 on call with VINODH. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
9
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Kannada
Brand Awareness
Low
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Likely
Lead Type
inbound
Campaign Source
Meta | Leads | Food Intolerance | AIWO Livelong
Conversation Flow
Opening Type
failed_connection
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:11 (11s)
Primary Language
Kannada
Secondary Language
English
Code Switching
Low
Total Speaker Turns
3
Rep Words / Customer Words
0 / 6
Rep Longest Monologue
0s
Customer Longest Monologue
1s
Silence Gaps (>2s)
1 (max 5.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:02
Customer checking line
Customer says 'I will see if this', indicating they might be having audio issues or checking the connection.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer is checking the line. |
Call Transcript
Click to expand
Speaker 0
2.45s
I will see if this.
Speaker 0
5.23s
Hello
Speaker 0
10.77s
Hello.