A
Call Intelligence
Amneet Khurana with Harish — Feb 20, 2026 15:25
Deal Lost
Warm
Lead Source
Meta AdsCall History
5 attemptsRep Performance
6.5/10
Pitch Effectiveness
7.0/10
Engagement
7.0/10
Conversion Probability
60.0%
Personalization
3.0/10
Technical Quality
8.0/10
Active Alerts
2No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Amneet Khurana.
No Close Attempt: Harish
Harish did not attempt to close on call with Amneet Khurana. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
Yes
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Moderate
Readiness to Buy
Warm
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
15% into call
Pitch Approach
Feature-heavy
Closing Attempt
No
Closing Technique
other
Call Ending
other
Call Structure
Duration
3:18 (198s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
42
Rep Words / Customer Words
412 / 68
Rep Longest Monologue
36s
Customer Longest Monologue
6s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
3
Sales Technique Assessment
Overall Sentiment
Slightly Positive
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Source/Trust
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Lack of recall
maybe I did I don't remember it.
|
source/trust | Customer | Yes | direct explanation | Average |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | 18000.00 | Neutral | Advanced blood test covering 183 biomarkers. |
| epigenetic test | Rep | -- | Interested | Test to find biological age and speed of aging. |
Key Moments
300:26
Customer forgets inquiry
Rep successfully pivots from a cold start to a product pitch.
01:25
Price Disclosure
Rep quotes 18,000 INR; customer immediately asks for a written quotation, indicating price is a consideration but not a hard stop.
02:46
Bryan Johnson Mention
The turning point where the customer shows genuine enthusiasm and brand alignment.
Trust Signals
2
Recognition of Bryan Johnson/Biohacking
Request for official quotation
Enthusiasm Signals
1
Yes yes I do know [Bryan Johnson]
Resistance Signals
1
Initial lack of memory regarding the lead form
Confusion Signals
1
Maybe I did I don't remember it
Topics Discussed
IO 181 Blood Test
Biomarkers
Epigenetics
Biological Age
Bryan Johnson
True Diagnostics
Pricing
Home Sample Collection
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Did not remember filling the form. |
| Pitch | 2 | neutral | Listened to the biomarker explanation. |
| Closing | 3 | neutral | Engaged when Bryan Johnson and Epigenetics were mentioned. |
Call Transcript
Click to expand
Speaker 0
1.37s
Hello.
Speaker 1
2.11s
Hello.
Speaker 0
3.25s
halo sir. good afternoon sir.
Speaker 1
5.37s
Aa haan.
Speaker 0
6.03s
so this is amnit
Speaker 1
9.31s
yes sir.
Speaker 0
10.05s
yaa, dis is harish calling from i o sir. aakchali yoo enkoyaird faar ej test throo i o no sir?
Speaker 1
19.69s
Sorry.
Speaker 0
20.25s
you enquired for IO age test.
Speaker 0
23.69s
through Instagram.
Speaker 1
26.15s
maybe I did I don't remember it.
Speaker 0
28.91s
Okay sir. Have you heard about IO? What we are doing?
Speaker 1
32.61s
doing okay
Speaker 0
33.95s
Okay. I was a I was a preventive care. So we are into blood checkup and uh scannings and therapies. So diagnostic. So these kind of things we are doing. So in IO 181 we are doing a blood test. It's advanced blood test.
Speaker 0
51.69s
uh we are 183 biomarkers. We're covering a 183 biomarkers even nowhere in India uh covering this much of biomarkers. So biomarkers is a indicator sir which can be find out what are the risk of diseases we have. Internally what are the inflammations it's having.
Speaker 0
70.83s
what are the deficiency of minerals and nutrition is there. so these are the things will completely we can check through our blood.
Speaker 1
80.93s
Okay, what will be the first thing I'm seeing?
Speaker 0
82.73s
sorry.
Speaker 1
84.15s
what would be the costing of the same?
Speaker 0
85.93s
sar, one eighty one its cost around eighteen thousand with doctor consultation.
Speaker 1
92.11s
Can you send me the quotation WhatsApp so I can check out all your offerings?
Speaker 0
94.65s
Yeah,
Speaker 0
96.69s
Yeah, sure sir, I will send you. And uh we have a pan India services. So you can uh our person can come and collect your blood samples. So from that you will get the two uh you get your report in two days. So after that we can connect online uh doctor consultation sir.
Speaker 1
115.93s
okay okay okay
Speaker 0
117.15s
Yeah.
Speaker 1
118.37s
teachers.
Speaker 0
119.37s
ya sure sir. actually another one thing in i o h there is a epigenetic test sir.
Speaker 1
125.39s
Sorry.
Speaker 0
125.77s
epigenetic test. it is for to find out our actual age. we have our calendar age and biological age no sir.
Speaker 0
134.43s
So with that we can check our biological age.
Speaker 0
138.13s
So, um so biological age is now you can able to if your age is twenty six or thirty, uh your biological ages must be in forty two or fifty. So based upon our organs it will shows.
Speaker 0
151.69s
and uh with the epigenetic test we can came to know about what are the what is the speed of your age and how much your age is biologically.
Speaker 0
161.13s
and we can able to reverse that age to the actual age sir.
Speaker 1
161.85s
10
Speaker 0
166.57s
yu no abaott brain johnson?
Speaker 1
169.19s
yes yes i do know.
Speaker 0
170.21s
ya he is one person doing bio hacking no? so the the same company the the brain johnsons
Speaker 1
174.41s
Hmm.
Speaker 0
178.85s
uh true diagnostics. So we are we are partnered with the company. It's a US based company. So with that we are doing the progenetic test.
Speaker 0
189.11s
yaa, ai sent dat brochure.
Speaker 1
191.01s
Please send me the details so that I can check. Sure.
Speaker 0
192.27s
ya.
Speaker 0
193.05s
Sure sir. I will send the details.
Speaker 1
193.97s
I will send it.
Speaker 0
195.65s
okay. thank you sir thank you.