A

Call Intelligence

Divjiv Sabarwal with Harish — Feb 19, 2026 15:59

Deal Lost Warm
Customer Divjiv Sabarwal
Phone +919084919084
Rep Harish
Team Sales
Date 2026-02-19 15:59
Duration 0:05
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 7 Day Program | AIWO Healthcation - Dec_25
Platformig
Lead DateFeb 16, 2026
CityNagpur
Interesti_want_to_feel_healthier_&_more_energetic
Ready to Investyes,_i_understand_the_investment_and_am_ready

Call History

4 attempts
Total Attempts4
First CallFeb 19, 2026
Last CallFeb 20, 2026
Total Talk Time0.9 min
Other RepsVimal
Rep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
10.0%
Personalization
1.0/10
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Harish

Harish scored 1.0/10 on call with Divjiv Sabarwal. Review recommended.

!

No Close Attempt: Harish

Harish did not attempt to close on call with Divjiv Sabarwal. Coaching opportunity.

!

No Rapport or Discovery: Harish

Harish skipped both rapport building and needs discovery on call with Divjiv Sabarwal.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Hindi
Brand Awareness Low
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Self
Lead Type other
Campaign Source Meta | Leads | Age | AIWO Health

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:05 (5s)
Primary Language Hindi
Code Switching None
Total Speaker Turns 3
Rep Words / Customer Words 5 / 5
Rep Longest Monologue 2s
Customer Longest Monologue 3s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words Low
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:03
Customer prompt
Customer says 'Hello, haan boliye' (Hello, yes speak), indicating willingness to listen before the call ends.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Customer answers and asks the agent to speak.

Call Transcript

Click to expand
Source File +919084919084 19-2-2026, 3-59-8pm.mp3
Transcript +919084919084_19-2-2026,_3-59-8pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19600