A
Call Intelligence
Krishna with Harish — Feb 20, 2026 10:44
Deal Lost
Warm
Lead Source
Meta AdsCall History
3 attemptsRep Performance
7.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
30.0%
Personalization
5.0/10
Technical Quality
0.0/10
Active Alerts
2No Close Attempt: Harish
Harish did not attempt to close on call with Krishna. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Krishna.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Lead
Brand Sentiment
Neutral
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
N/A
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:16 (17s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Low
Total Speaker Turns
8
Rep Words / Customer Words
24 / 14
Rep Longest Monologue
5s
Customer Longest Monologue
4s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
High
Filler Words
Low
Follow-Up Commitment
Yes
Total Objections
1
Handled Successfully
1
Handling Rate
100%
Dominant Category
Time
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Busy with work
Illa bro, naan veliya work vishayama irukkiren, naan appuram call panren.
|
time | Customer | Yes | agreement/acceptance | Average |
Key Moments
100:11
Customer postponement
The customer indicates they are busy with work, ending the sales opportunity for this specific call.
Resistance Signals
2
Busy with work
Postponing call
Topics Discussed
Follow-up on sent details
Work schedule
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Acknowledges the call |
| Closing | 2 | neutral | Politely declines conversation due to work |
Call Transcript
Click to expand
Speaker 0
1.09s
Sarvam.
Speaker 1
2.25s
Hello.
Speaker 0
2.87s
Hello Krishna Krishna sir, naan Harish peyarren Hyderabad-la irundhu.
Speaker 1
6.49s
Aa.
Speaker 1
7.97s
Aa sollunga.
Speaker 0
8.39s
Aa yes sir actually details anuppirundhen paarthirundheengala
Speaker 1
11.83s
Illa bro, naan veliya work vishayama irukkiren, naan appuram call panren.
Speaker 0
15.37s
Appadinnu sari okay.