A
Call Intelligence
Himanshu with Harish — Feb 19, 2026 16:20
Deal Lost
Warm
Lead Source
Meta AdsCall History
1 attemptRep Performance
5.5/10
Pitch Effectiveness
6.0/10
Engagement
6.0/10
Conversion Probability
20.0%
Personalization
3.0/10
Technical Quality
7.0/10
Active Alerts
1Poor Objection Handling: Harish
Harish handled only 0% of 2 objections on call with Himanshu.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
1
Upsell Attempted
Yes
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
Meta | Leads | Age | AIWO Health
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Missing
Needs Discovery
Present
Discovery Depth
Shallow
Discovery Questions
2
Pitch Start
20% into call
Pitch Approach
Feature-led
Closing Attempt
Yes
Closing Technique
direct_close
Call Ending
other
Call Structure
Duration
3:17 (198s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
86
Rep Words / Customer Words
412 / 118
Rep Longest Monologue
24s
Customer Longest Monologue
8s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
12
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
None
Script Adherence
Moderate
Filler Words
High
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price
how much does it cost to for the epigenin cell sir?
|
price | Customer | No | value stacking | Average |
|
Timing
not any time soon sir.
|
urgency | Customer | No | none | Poor |
Products Discussed
3| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| aiwo 181 blood test | Rep | -- | Neutral | Standard blood test for internal health and deficiencies. |
| epigenetic test | Rep | 45000.00 | Interested | Biological age testing via True Diagnostic. |
| age (combo) | Rep | 65250.00 | Skeptical | Combined 181 biomarker and epigenetic test. |
Key Moments
301:33
Price Inquiry
Customer shifts focus from features to cost, indicating budget is a primary concern.
02:24
Bryan Johnson Mention
Rep attempts to build high-end authority; customer is unfamiliar, causing a slight rapport gap.
03:10
Timeline Rejection
Customer explicitly states they won't buy soon, effectively ending the sales opportunity for this call.
Discovery Questions
2
Q1
you are looking for you or your family?
Q2
haav yoo heer abaat it sir bifor?
Trust Signals
2
Asks for details on WhatsApp
Asks specific price questions
Resistance Signals
2
Not any time soon
Just whatsapp me everything
Confusion Signals
1
Hanji? (when rep's accent/audio was unclear)
Topics Discussed
181 Biomarkers
Epigenetics
Biological Age
True Diagnostic
Bryan Johnson
Pricing
Home Sample Collection
Supplements
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Polite and engaged. |
| Discovery/Pitch | 2 | neutral | Listening to technical details. |
| Price Reveal | 3 | neutral | Short responses after hearing 65k. |
| Closing | 4 | neutral | Wants to move to WhatsApp to end the call. |
Call Transcript
Click to expand
Speaker 1
0.01s
hello?
Speaker 0
1.81s
Hello?
Speaker 1
1.81s
Hello?
Speaker 0
2.57s
Hello?
Speaker 1
2.99s
Hanji.
Speaker 0
3.79s
aa hello sir. good afternoon sir. aa sir himanshu himanshu speaking.
Speaker 1
6.45s
Hello sir.
Speaker 1
9.25s
Speaking Sir.
Speaker 0
9.85s
Aa yes sir. This is Harish calling from IO sir. So actually IO AIWO.
Speaker 1
13.13s
from
Speaker 1
15.95s
oke sir.
Speaker 0
16.53s
yes sir you enquired for IO age test no sir?
Speaker 1
20.45s
For I am
Speaker 0
20.79s
I will age test.
Speaker 1
23.15s
Yes yes please sir me.
Speaker 0
23.97s
Yeah through Instagram. Yeah for a connected call user.
Speaker 0
28.23s
aa you are looking for you or your family?
Speaker 1
31.25s
Sir for myself.
Speaker 0
32.89s
oke sir. haav yu haar abaott it? bifor?
Speaker 1
35.67s
Hanji?
Speaker 0
36.33s
haav yoo heer abaat it sir bifor?
Speaker 1
38.71s
no sir only on instagram only.
Speaker 0
40.67s
Instagram okay so actually we are doing a 181 biomarker test blood test. It's complete 183 biomarkers which actually it shows that what are the internal things happening. What are the what are the risk of diseases is there.
Speaker 1
46.07s
Okay.
Speaker 1
48.81s
Okay.
Speaker 1
54.11s
Okay.
Speaker 0
57.03s
What are the deficiency of vitamins and inflammations. So it shows in the clear report.
Speaker 1
60.03s
Okay.
Speaker 0
64.41s
So by that our doctor will suggest you the supplements. Actually IO is a preventive care, sir.
Speaker 1
64.73s
So by that
Speaker 0
70.05s
so we don't use any medicines and all. we suggest tablets supplements.
Speaker 1
70.29s
Okay.
Speaker 0
76.49s
okey and also vi haav epigenetic test. haav yu her abaut it sir?
Speaker 1
80.63s
No sir.
Speaker 0
81.17s
epigenetic is it's to find your biological age and age of feeding.
Speaker 1
85.65s
Okay.
Speaker 1
87.63s
oke.
Speaker 0
88.09s
ya actually you have a calendar age now sir. from that what are your organ transformers?
Speaker 1
92.49s
What are the
Speaker 1
93.95s
how much does it cost to for the epigenin cell sir?
Speaker 0
98.09s
so epigenetic alone it takes forty five thousand. and forty five.
Speaker 1
101.35s
43000.
Speaker 1
103.73s
forty five thousand.
Speaker 0
104.49s
Yes sir. For both uh I one eighty one and epigenetic it's it comes under the age IO age. It costs around sixty five thousand two hundred fifty rupees sir.
Speaker 1
112.25s
Okay.
Speaker 1
115.51s
oke.
Speaker 0
116.15s
yes.
Speaker 1
117.55s
Okay okay.
Speaker 0
117.69s
Okay okay. I will send you the details sir. Actually we have a Pandya service sir.
Speaker 0
122.43s
aa avar person avar person come and collect his blood sample.
Speaker 1
122.59s
Okay.
Speaker 0
127.39s
And for for 181 it takes two days of time to get the report.
Speaker 0
132.53s
And for the epigenetic, it takes four weeks of time, sir. Because we send the blood sample to a U.S. based company called True Diagnosis. You know about brain turns, sir?
Speaker 1
142.73s
No board.
Speaker 0
145.81s
Yeah. He's a biohacker, right? So, the same company for like Brain Johnson, the company doing, it's True Diagnostic, same company we partnered with.
Speaker 1
148.59s
Okay.
Speaker 0
157.95s
So it takes four weeks of time to uh send send your reports sir. So after that our doctor will consult you what are the things has to be changed uh by the way of diet, proper meditation and proper intake of food, supplements. It helps to you reverse your age sir.
Speaker 1
162.71s
Okay.
Speaker 1
171.53s
Okay.
Speaker 1
173.37s
Okay. It helps to you.
Speaker 1
176.49s
oke oke oke.
Speaker 0
177.61s
Yes.
Speaker 1
178.87s
Okay sir.
Speaker 0
179.69s
Okay.
Speaker 1
179.91s
Thank you.
Speaker 0
180.89s
thank you sir.
Speaker 1
180.93s
thank you sir thank you for the information just whatsapp me everything.
Speaker 0
184.07s
oke.
Speaker 1
185.11s
I'll let you know if there's something I can.
Speaker 0
187.07s
I think I can. When you are planning to do this sir?
Speaker 1
188.19s
planning to
Speaker 1
190.25s
not any time soon sir.
Speaker 0
191.63s
Okay, I will send the details to you, okay?
Speaker 1
194.03s
Aa okay sir.
Speaker 0
194.63s
oke sir. thank you thank you for time.
Speaker 1
196.31s
Thank you.