A
Call Intelligence
Rajkumar Jain with Harish — Feb 19, 2026 17:40
Deal Lost
Cold
Lead Source
Meta AdsCall History
3 attemptsRep Performance
3.0/10
Pitch Effectiveness
1.0/10
Engagement
2.0/10
Conversion Probability
0.0%
Personalization
3.0/10
Technical Quality
1.0/10
Active Alerts
3Low Performance: Harish
Harish scored 3.0/10 on call with Rajkumar Jain. Review recommended.
No Close Attempt: Harish
Harish did not attempt to close on call with Rajkumar Jain. Coaching opportunity.
No Rapport or Discovery: Harish
Harish skipped both rapport building and needs discovery on call with Rajkumar Jain.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
3
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
English/Hindi
Brand Awareness
High
Brand Sentiment
Neutral to Negative
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Likely Decision Maker
Lead Type
paid
Campaign Source
Meta | Leads | 181 | AIWO Health
Conversation Flow
Opening Type
reference_previous
Opening Quality
Fair
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
68% into call
Pitch Approach
Product-centric
Closing Attempt
No
Closing Technique
None
Call Ending
other
Call Structure
Duration
0:29 (29s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
11
Rep Words / Customer Words
58 / 21
Rep Longest Monologue
6s
Customer Longest Monologue
3s
Silence Gaps (>2s)
0 (max 1.0s)
Interruptions
2
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
Moderate
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
General Disinterest
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Not interested
Sorry. Not interested sir.
|
general disinterest / price shock | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| master health checkup | Rep | 110000.00 | Negative | Follow up on a previous quote of 1,10,000 INR. |
Key Moments
200:14
Price Correction
The rep corrects the price from 10,000 to 1,10,000, which likely triggered the customer's exit intent.
00:26
Hard Rejection
Customer shuts down the conversation mid-sentence.
Resistance Signals
3
Price clarification
Interruption
Direct rejection
Confusion Signals
1
Price discrepancy (10k vs 1.1L)
Topics Discussed
Price confirmation
Full body master checkup
Previous conversation follow-up
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Engaged enough to clarify the price. |
| Price Confirmation | 2 | neutral | Confirms the high price of 1.1 Lakh. |
| Closing | 3 | negative | Abruptly ends the call with 'Not interested'. |
Call Transcript
Click to expand
Speaker 0
0.57s
Hello
Speaker 0
2.65s
hello. sir good evening sir.
Speaker 0
5.75s
Sir, I am Harish calling from IO sir. Yesterday we spoke no sir. Regarding the masterful
Speaker 1
10.29s
Something 10000 something you are saying.
Speaker 0
14.25s
naat ten thousand saar. ond lakh ten thousand.
Speaker 1
17.59s
yaa dis vaat ek lakh das hajaar samthing vaas aayi.
Speaker 0
20.31s
Yes yes yes. That is a full body master checkup sir. It includes
Speaker 1
24.03s
It includes
Speaker 0
25.51s
Sorry.
Speaker 1
25.89s
Sorry. Not interested sir.
Speaker 0
27.97s
Okay sir.