A
Customer Arasu
Phone +917200669966
Rep Harish
Team Sales
Date 2026-02-20 10:50
Duration 0:05
Source instagram_ad

Lead Source

Meta Ads
CampaignMeta | Leads | 181 | AIWO Health
Platformig
Lead DateFeb 14, 2026
CityChennai

Call History

4 attempts
Total Attempts4
First CallFeb 18, 2026
Last CallFeb 20, 2026
Total Talk Time0.5 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
5.0%
Technical Quality
0.0/10

Active Alerts

3
!

Low Performance: Harish

Harish scored 0.0/10 on call with Arasu. Review recommended.

!

No Close Attempt: Harish

Harish did not attempt to close on call with Arasu. Coaching opportunity.

!

No Rapport or Discovery: Harish

Harish skipped both rapport building and needs discovery on call with Arasu.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 4
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference English
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type paid
Campaign Source Meta | Leads | 181 | AIWO Health

Conversation Flow

Opening Type greeting
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending information_sent

Call Structure

Duration 0:05 (5s)
Primary Language English
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 18
Rep Longest Monologue 0s
Customer Longest Monologue 5s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Call Connection
Call connected to an automated screening service ('Hi, if you record your name...'), preventing the agent from speaking to the lead.

Resistance Signals

2
Unanswered call
Automated screening

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Automated response.

Call Transcript

Click to expand
Source File +917200669966 20-2-2026, 10-50-23am.mp3
Transcript +917200669966_20-2-2026,_10-50-23am_transcript.json
Ingested 2026-03-01 11:20
Call ID #19567