A
Customer None
Phone +919962261013
Rep Gokul
Team Sales
Date 2026-02-20 16:36
Duration 4:15
Source None

Call History

5 attempts
Total Attempts5
First CallFeb 20, 2026
Last CallFeb 26, 2026
Total Talk Time6.5 min
Other RepsSuganya
Pitch Effectiveness
7.0/10
Engagement
8.5/10
Conversion Probability
60.0%
Technical Quality
7.0/10

Active Alerts

1
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 5
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness High
Brand Sentiment Positive
Budget Sensitivity Medium
Readiness to Buy Warm
Decision Maker Partial
Lead Type new_inquiry

Conversation Flow

Opening Type inquiry_response
Opening Quality Good
Rapport Building Present
Needs Discovery Present
Discovery Depth Moderate
Discovery Questions 3
Pitch Start 25% into call
Pitch Approach Value-based
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 4:15 (256s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 74
Rep Words / Customer Words 412 / 388
Rep Longest Monologue 17s
Customer Longest Monologue 12s
Silence Gaps (>2s) 2 (max 2.5s)
Interruptions 4

Sales Technique Assessment

Overall Sentiment Positive
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Low
Script Adherence Moderate
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Fit

Objections

1
Objection Category Raised By Handled Technique Quality
I am an influencer, not a founder
So founder-laam kidaiyaadhu naan oru influencer naanu.
fit Customer Yes inclusion Good

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Rep 160000.00 Neutral Main offering discussed including mentorship and health services.

Key Moments

3
00:30
Role Clarification
Customer identifies as an influencer rather than a founder, shifting the context of the lead.
01:52
Price Disclosure
Rep reveals the 1.6 Lakh price point; customer accepts the info without shock.
03:03
Reference to Leela Palace
Establishes high brand trust as the customer has physically engaged with the brand before.

Discovery Questions

3
Q1 Neenga founder-aa?
Q2 Enna maadhiri influences solla mudiyuma sir?
Q3 Celebrity school ellaam like connected irukkeengala?

Trust Signals

2
Mentioned attending previous IO event at Leela Palace
Shared details about his specific business (influencer marketing)

Enthusiasm Signals

1
Asked detailed questions about mentorship and health services

Resistance Signals

1
Clarified he is not a 'founder' in the traditional sense initially

Confusion Signals

1
Asked if it was an 'Expo' or 'Franchise' model

Topics Discussed

IO Founders Circle Influencer Marketing Startup Pitching Health and Dietitian Services Mentorship Pricing Office Locations

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Inquiring about the ad he saw.
Discovery 2 neutral Explaining his background as an influencer.
Price Reveal 3 neutral Clarified the amount without immediate pushback.
Closing 4 positive Discussing office locations and celebrity connections.

Call Transcript

Click to expand
Source File +919962261013 20-2-2026, 4-36-4pm.mp3
Transcript +919962261013_20-2-2026,_4-36-4pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19563