A

Call Intelligence

None with Gokul — Feb 20, 2026 19:03

Deal Lost Warm
Customer None
Phone +919952444223
Rep Gokul
Team Sales
Date 2026-02-20 19:03
Duration 3:34
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time3.6 min
Rep Performance
7.5/10
Pitch Effectiveness
8.0/10
Engagement
8.5/10
Conversion Probability
70.0%
Personalization
8.0/10
Technical Quality
6.0/10

Active Alerts

1
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted Yes

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness Moderate
Brand Sentiment Neutral
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Decision Maker
Lead Type b2b

Conversation Flow

Opening Type reference_previous
Opening Quality Fair
Rapport Building Present
Needs Discovery Present
Discovery Depth Moderate
Discovery Questions 3
Pitch Start 15% into call
Pitch Approach Value-based / Hybrid (Health + Business Mentorship)
Closing Attempt No
Closing Technique None
Call Ending follow_up_scheduled

Call Structure

Duration 3:34 (215s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 70
Rep Words / Customer Words 412 / 238
Rep Longest Monologue 23s
Customer Longest Monologue 12s
Silence Gaps (>2s) 2 (max 2.5s)
Interruptions 8

Sales Technique Assessment

Overall Sentiment Positive
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Low
Script Adherence Moderate
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Eligibility

Objections

1
Objection Category Raised By Handled Technique Quality
Not a startup
Engala startup kidaiyathu, ennoda padhinaindhu varusham old industry thaan.
 eligibility Customer Yes redefinition Good

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Rep 160000.00 Interested Mentorship + 6 months health arrangement

Key Moments

4
01:22
Price Reveal
Rep mentions the 1.6 Lakh package price; customer remains engaged, indicating budget fit.
02:00
Business Tenure Clarification
Customer clarifies his business is 15 years old, shifting the conversation from 'startup' to 'scaling'.
02:14
Funding Requirement Stated
Customer asks for 3 Crores funding, establishing a high-value lead profile.
02:42
Technical Query
Customer asks about 'Equity vs Debenture', showing high intent and financial literacy.

Discovery Questions

3
Q1 Neenga enna maathiri start up panreenga?
Q2 Evvalavu funding edhirpaarkkireenga?
Q3 Terms-la pannuveenga funding?

Trust Signals

2
Sharing specific business details (15 years old, manufacturing)
Asking specific technical questions about funding (Equity vs Debenture)

Enthusiasm Signals

2
Asking 'fundinglaam eppadinga sir?'
Stating 'Super' when a follow-up call was suggested

Resistance Signals

1
Clarifying they are not a 'startup' in the traditional sense (15 years old)

Confusion Signals

1
Initial confusion about 'Enna document sir?'

Topics Discussed

Business Mentorship Health Monitoring Startup Funding Manufacturing Scaling Equity vs Debenture Blood Sugar Scanning

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Slightly confused about the document mentioned.
Discovery 2 neutral Actively describing his manufacturing business.
Pitch 3 neutral Focused heavily on the funding and mentorship value.
Closing 4 positive Agreed to a follow-up call for technical details.

Call Transcript

Click to expand
Source File +919952444223 20-2-2026, 7-3-53pm.mp3
Transcript +919952444223_20-2-2026,_7-3-53pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19562