A
Customer None
Phone +919790931509
Rep Gokul
Team Sales
Date 2026-02-20 17:54
Duration 7:40
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time7.7 min
Pitch Effectiveness
8.5/10
Engagement
9.0/10
Conversion Probability
70.0%
Technical Quality
7.0/10

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil/English
Brand Awareness High
Brand Sentiment Positive
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Decision Maker
Lead Type b2b

Conversation Flow

Opening Type reference_previous
Opening Quality Moderate; initial confusion about the company name (AIWO vs Iowa).
Rapport Building Present
Needs Discovery Present
Discovery Depth Deep
Discovery Questions 6
Pitch Start 18% into call
Pitch Approach Consultative / Community-centric
Closing Attempt Yes
Closing Technique appointment_setting
Call Ending other

Call Structure

Duration 7:40 (460s)
Primary Language English
Secondary Language Tamil
Code Switching High
Total Speaker Turns 108
Rep Words / Customer Words 684 / 412
Rep Longest Monologue 28s
Customer Longest Monologue 24s
Silence Gaps (>2s) 4 (max 3.5s)
Interruptions 8

Sales Technique Assessment

Overall Sentiment Positive
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Low
Script Adherence Low
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Product Fit

Objections

1
Objection Category Raised By Handled Technique Quality
Industry Relevance
specifically only involving health care industry and all. or will logistics and all those different industry will be part of it?
product_fit Customer Yes inclusion / value pivot Excellent

Products Discussed

3
Product Mentioned By Price Customer Reaction Context
founders circle Rep -- Interested Core offering discussed as a networking and health ecosystem.
supplements Customer -- Positive Customer recognizes AIWO as a D2C supplement brand.
dexa scan Rep -- Neutral Services provided within the community.

Key Moments

4
00:48
Customer details his three businesses.
Establishes high lead quality and entrepreneur profile.
02:22
Clarification of Aircel founder involvement.
Major trust-building moment using social proof.
05:24
Customer identifies AIWO as a D2C brand.
Confirms brand awareness and reduces friction.
07:08
Rep proposes a one-on-one meeting.
Transition to the closing phase of the call.

Discovery Questions

4
Q1 neenga endha maadhiri startup sir actually complete pannirukkeenga?
Q2 Culture means like okay sir. Hand handmade or something?
Q3 are you in chennai?
Q4 are you able to do partnerships or something like that?

Trust Signals

3
Shared detailed business information
Recognized the brand name AIWO
Asked for a PDF/Presentation

Enthusiasm Signals

2
Asked 'how can i help you out?'
Expressed interest in the Aircel founder's involvement

Resistance Signals

1
Questioned if the community was restricted to health-only founders

Confusion Signals

2
Initial brand name mispronunciation
Confusion between 'Atal' and 'Aircel'

Topics Discussed

Founders Community Manufacturing (Divine products) Logistics Agro-trading Aircel Founder Health Testing (DEXA) Supplements Pickleball/Networking

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Unsure who was calling initially.
Discovery 2 neutral Proudly explained his three business ventures.
Pitch 3 neutral Asked specific questions about the community structure and Aircel founder involvement.
Closing 4 neutral Agreed to review the link and check his schedule.

Call Transcript

Click to expand
Source File +919790931509 20-2-2026, 5-54-59pm.mp3
Transcript +919790931509_20-2-2026,_5-54-59pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19560