A
Call Intelligence
Gopal with Gokul — Feb 20, 2026 18:39
Deal Lost
Warm
Call History
2 attemptsRep Performance
7.0/10
Pitch Effectiveness
5.0/10
Engagement
7.5/10
Conversion Probability
30.0%
Personalization
7.0/10
Technical Quality
5.0/10
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Medium
Brand Sentiment
Neutral
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Self
Lead Type
b2c
Campaign Source
WhatsApp/Meta
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
Shallow
Discovery Questions
0
Pitch Start
40% into call
Pitch Approach
Direct/Price-first
Closing Attempt
Yes
Closing Technique
soft_close
Call Ending
natural_end
Call Structure
Duration
2:32 (152s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
35
Rep Words / Customer Words
342 / 118
Rep Longest Monologue
15s
Customer Longest Monologue
11s
Silence Gaps (>2s)
2 (max 2.5s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
High
Needs-Based Selling
No
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
1
Handling Rate
50%
Dominant Category
Budget
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Price is too high
Oru point aaru-laaka? Ithiya? Ennum panra maathiri illa. Tight-aa irukku bro.
|
price | Customer | Yes | value stacking | Average |
|
Busy with exams/stress
naan exam vera poyittu irukkaa andha stress-la naan miss pannittenna pochu.
|
time | Customer | Yes | agreement/delay | Good |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| founders circle | Rep | 160000.00 | Negative | 6-month mentorship and startup guidance package. |
Key Moments
301:05
Price Disclosure
The reveal of the 1.6 Lakh price point creates a major pivot in the customer's engagement level.
01:48
In-person Meeting Proposal
Customer suggests meeting in person to gain clarity, indicating high intent but low immediate readiness.
02:15
Community Link Offer
Rep successfully pivots to a low-barrier entry point to keep the lead warm.
Trust Signals
2
Willingness to meet in person
Openly sharing current life situation (exams)
Enthusiasm Signals
1
Interested in the community link
Resistance Signals
3
Direct price objection
Mentioning 'tight' financial situation
Pushing the timeline to next month
Confusion Signals
1
Confusion over which number was calling initially
Topics Discussed
Founders Circle
Mentorship
Startup Guidance
Health Monitoring
Pricing
Exams
Community Registration
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Warmly greets the rep. |
| Price Reveal | 2 | neutral | Surprised by the 1.6L price tag. |
| Closing | 3 | neutral | Defers further discussion to an in-person meeting in March due to exams. |
Call Transcript
Click to expand
Speaker 0
0.41s
Hello, aa hi bro, hello, aa bro Gopal sir, actually I go Founders Circle-la irundhu.
Speaker 0
6.97s
Aa aa sollunga bro aa eppadi irukkeenga.
Speaker 0
11.03s
O nalla irukken bro, neenga eppadi irukkeenga? Nalla irukkeenga bro, actually naan sollirundheenga illa, so like irubadhu poyittu irukku start appo, innaikku nethu office thaan bro, nethu thaan nethu thaan.
Speaker 0
20.29s
Ennathu bro? Munnaadi pesi irundhomla namma mootha mootha nethu. Nethu pesi irundhunu thaan ninaikkiren correct-aa?
Speaker 0
29.17s
Bro vera number-aa? Okay okay okay sorry bro. Idhu office number actually.
Speaker 1
33.89s
Special sollunga.
Speaker 0
36.51s
So namma neenga okay sir campaign number-a ondru run pannirundhom, adhukku co- like indha maadhiri interested-nu sollittu message pannirukken ninaikkiren WhatsApp-la leads vandhirukku.
Speaker 1
37.17s
Neevu campaign
Speaker 0
44.05s
Aa.
Speaker 0
45.77s
Aama idhu Kohat idhu adhu Founder Circle idhu.
Speaker 1
47.63s
Aa
Speaker 0
51.99s
O adhukku vandhu sollittu idhu maadhiri join panna willing-aa irukkeengala?
Speaker 0
56.99s
Bro join pandrathukku join pandrathukku willing-aa irukkeengala?
Speaker 0
60.39s
Aa aa okay bro, idhu payment idhu pannanuma? Aamaa bro, actually idhu ondru point aaru lakhs aagum.
Speaker 0
67.83s
Oru point aaru-laaka?
Speaker 0
72.23s
Ithiyaa?
Speaker 1
73.29s
Ennum panra maathiri illa.
Speaker 1
76.39s
Tight-aa irukku bro.
Speaker 0
77.99s
Aa oru
Speaker 0
80.61s
Aa adhu
Speaker 1
80.91s
Adhu oru ten twenty-kkulla adhu varumo-nnu ninaichen sari.
Speaker 0
85.25s
Illa friends, idhula ennanna namma oru single sir-oda mentorship-oda oru session irukku, like six month-oda help paathukkirom, same package-nu oru package irukku bro, leave college-la.
Speaker 0
97.13s
Okay, so adhu irukku, so unga health aaru month unga health-um paatheenganna, ungalukku Sivashankar saaroda mentorship irukkum, plus unga startup-um develop pandrathukkaana guidance community-um irukkum.
Speaker 0
107.79s
Okay bro.
Speaker 1
108.77s
Bro naan onnu panren bro naan nerla vandhu meet pannena enakku ellaam clarity-aa therinjirum naan oru naal nerla kandippaa vandhu naan meet panren ennenna pannalaamnu pesunga namma adhukku eththa maathiri ellaam pannikkalaam bro.
Speaker 0
118.85s
Aa friend bro.
Speaker 1
120.69s
Nerla vandhu pesinaa enakku oru clarity kidaikkum yenna phone-la pesinaa naan exam vera poyittu irukkaa andha stress-la naan miss pannittenna pochu.
Speaker 0
128.55s
Aa adhaan.
Speaker 1
128.57s
Adhanaala naan adhaan bro March-la naan eppadi venaalum naan vandhuren vandhu meet pannuren namma nerla pesanum bro niraiya.
Speaker 0
134.61s
Sure sure sure.
Speaker 1
134.79s
Sure sure.
Speaker 0
135.85s
Okay anna, ungalukku community link mattum naan share panren, just register pannunga, so oru adult community.
Speaker 0
141.39s
Okay, as of now it's open community maadhiri dhaan irukku, so future-la it's membership community-aa maarum.
Speaker 0
146.57s
Okay okay okay, so naan ungalukku link padam anuppichuren, register pannunga, ippa team add panniruvanga. Okay okay okay okay, sure sure bro, thank you, thank you, thank you, thank you, thank you.
Speaker 1
151.49s
Okay.