A
Call Intelligence
None with Gokul — Feb 20, 2026 18:38
Deal Lost
Cold
Call History
2 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Close Attempt: Gokul
Gokul did not attempt to close on call with None. Coaching opportunity.
No Rapport or Discovery: Gokul
Gokul skipped both rapport building and needs discovery on call with None.
Low Performance: Gokul
Gokul scored 1.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
male
Brand Awareness
none
Brand Sentiment
neutral
Readiness to Buy
Cold
Lead Type
follow_up
Conversation Flow
Opening Type
other
Opening Quality
poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Approach
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:13 (13s)
Primary Language
English
Secondary Language
Hindi
Code Switching
Low
Total Speaker Turns
4
Rep Words / Customer Words
3 / 2
Rep Longest Monologue
1s
Customer Longest Monologue
1s
Silence Gaps (>2s)
2 (max 5.0s)
Interruptions
0
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
None
Filler Words
None
Follow-Up Commitment
No
Total Objections
0
Handled Successfully
0
Handling Rate
0%
Key Moments
100:12
Customer identification
The only point of data where the customer speaks and identifies as 'aadi indradheel'.
Confusion Signals
1
Agent repeatedly saying hello suggests connectivity issues.
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| opening | 1 | neutral | Customer simply identifies themselves. |
Call Transcript
Click to expand
Speaker 1
3.03s
Hello?
Speaker 1
4.81s
Hello?
Speaker 1
10.01s
hello?
Speaker 0
12.35s
aadi indradheel.