A
Call Intelligence
None with Gokul — Feb 19, 2026 21:29
Deal Lost
Cold
Call History
2 attemptsRep Performance
1.0/10
Pitch Effectiveness
0.0/10
Engagement
3.0/10
Conversion Probability
5.0%
Personalization
2.0/10
Technical Quality
1.0/10
Active Alerts
2Low Performance: Gokul
Gokul scored 1.0/10 on call with None. Review recommended.
No Close Attempt: Gokul
Gokul did not attempt to close on call with None. Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
2
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
None
Budget Sensitivity
High
Readiness to Buy
Cold
Decision Maker
Partial
Lead Type
b2c
Conversation Flow
Opening Type
rapport_building
Opening Quality
Poor
Rapport Building
Present
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
55% into call
Pitch Approach
Informal recommendation
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
5:34 (335s)
Primary Language
Tamil
Secondary Language
English
Code Switching
Moderate
Total Speaker Turns
66
Rep Words / Customer Words
68 / 642
Rep Longest Monologue
7s
Customer Longest Monologue
17s
Silence Gaps (>2s)
4 (max 4.0s)
Interruptions
5
Sales Technique Assessment
Overall Sentiment
Neutral
Rep Confidence
Low
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Price
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
High Price
Ey ey, adhu enna irubathi rendaayiram potturukkenna?
|
price | Customer | No | none | Poor |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| whoop watch | Customer | 22000.00 | Interested | Discussing health benefits and tracking capabilities. |
Key Moments
301:41
Mention of buying a watch
First mention of a potential purchase.
03:07
WHOOP brand mention
Customer identifies the specific health brand they are looking at.
04:05
Price comparison
Customer compares the 22k price to an 800 rupee option, indicating high price sensitivity.
Trust Signals
2
Openly sharing financial situation
Casual/Personal tone
Enthusiasm Signals
1
Asking about health benefits of the brand
Resistance Signals
2
Price shock
Comparison to cheap alternatives
Confusion Signals
1
Confusion over the brand name (WHOB vs WHOOP)
Topics Discussed
Delhi Trip
AI Impact Summit
WHOOP Watch
Health Benefits
College/Exams
Financial constraints
Laptop requirement
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | positive | Casual conversation about travel and food. |
| Product Discussion | 2 | neutral | Surprised by the price of the WHOOP watch. |
| Closing | 3 | negative | Discussing financial needs and lack of support for a laptop. |
Call Transcript
Click to expand
Speaker 0
1.03s
Hello aa
Speaker 0
3.49s
Illaadheenganna.
Speaker 0
5.45s
Nallaa call pannikkiraa?
Speaker 0
9.09s
Call pannikkiranaa? Aa call pannu call pannitta appadinnaa.
Speaker 0
14.67s
Athu panna vendandriyaa?
Speaker 1
14.93s
Pannuven.
Speaker 0
16.23s
Kaalaila pannikkira, vera enna pandradhu? Sari ippadiye podalaamda pant.
Speaker 0
25.11s
Mm.
Speaker 0
29.83s
Solla, periya saapittiya? Illaiya, Delhi ponaiya? Delhiya? Ethukku AI AI Impact Summit nadanju ponaiya?
Speaker 0
43.81s
Idhellam theriyaadhu, yen theriyaadhu? Enna pannittu irukkira out-la? Delhi idhu Modi ponaar angaya? Angadhaan anga ellam pasanga poyirukkaanga.
Speaker 0
54.27s
Mm.
Speaker 0
57.85s
Yen nee selavu kaasulaam ondru dhaan panniruppa.
Speaker 0
62.97s
Sari, aa sari.
Speaker 0
66.75s
Seri enna sari.
Speaker 0
68.95s
Edichirukkiyaa?
Speaker 0
71.43s
Summerda Sambhaji poyittom.
Speaker 1
73.07s
Aa
Speaker 0
74.31s
Sambharichu poyittu set vechu poyittu vaa, aa sambharikkira neene sambharichu vaaradi.
Speaker 0
85.65s
Lab venumna thevaipaduthunna romba urgent.
Speaker 1
85.93s
Aa
Speaker 0
92.09s
Hello aa sari sari lab thevaipaduthu sari sari sethu vizhiyai
Speaker 0
98.57s
Aa neettu veeda?
Speaker 0
101.75s
Adutha thadavai kaasu andha extra vandhu extra-la adutha varusham irubadhu roobai selavu irukkudhu. Enna irubadhu roobai? Oru watch vaanganum. Naan watch dhaan vachirukkenna. Illa adhu enna idhu bayam. Naan idhellam thevaiyilladha selavu naan.
Speaker 1
115.53s
Aa illa
Speaker 0
119.51s
Paathuralaam sari enna eppadi poyittudhu college? Ae naan solren illa enna aachu?
Speaker 1
123.79s
Sariyaa?
Speaker 0
125.27s
Evvalavu naangu time aagumaa?
Speaker 0
127.23s
Onaa.
Speaker 0
128.89s
Ivaru naan mathathula call panrennu solli, full power irukku. Naan inform face pannu, enna anju irukku? Ippolaam ready-aa kudunga. Give me, I will call, I will join in for pathu minutes, I must somewhere appadinnu solli.
Speaker 0
143.19s
We'll call in aindhu minutes, parcel will come, I was coming, Chandi I need to handle this, appadi solli podu.
Speaker 1
151.75s
Avaru work-a kuduthurukkaaru, indha work-a panna solraappula, change idhu onnaam enakku therinjirukkumaa? Naan master-naam ippo pesikkiren.
Speaker 0
158.77s
Unnaiye panna vachittaaraa? Unnaiye panna sollittaaraa?
Speaker 1
162.27s
Illa illa.
Speaker 0
167.25s
Eppadi sir Deepan antaar enna?
Speaker 0
169.95s
Eppadi solradhu Jeevan varaladaa?
Speaker 0
178.35s
Aa.
Speaker 0
181.03s
Solraa. Enna vaachu irubadhaayiram roopaikku enna vaachu?
Speaker 0
187.19s
WHOB appadinnu sollittu oru brand irukkum adhudhaan track pannanumma ellaam health benefits ellame evvalavu adhu ellarum vaanganumma ellarum vaanganumma.
Speaker 0
199.27s
WHOB watch-aa? WHOOP. OOP-aa? Hmm, aama irukkudhu.
Speaker 0
210.55s
Ey ey, adhu enna irubathi rendaayiram potturukkenna?
Speaker 0
215.29s
Sambalam maadhiri kuduthuttu avangale kaasu eduthukkuraanga. Namakkuthaana?
Speaker 1
220.15s
Aa
Speaker 0
221.47s
Ethukku kettunga? En exam-la thonthiramnu solli ungalukkitta nalla thalai pudiche pogudhundaa.
Speaker 0
227.77s
Adhu enna paper-nu paaru nee paattu thalli vaikkira adhu idhu illa illa idhu enna paper-aa course-aa courier-aa?
Speaker 0
238.45s
Sari solra enna enna pannittu irukka ippadi poyittu college poyina enna enakku nee idhukku payi sollittu pona ennathuda.
Speaker 1
241.67s
Aa enakku nee idhukku bye.
Speaker 1
242.95s
Sollittu ponaa sondha idam.
Speaker 0
245.39s
Irubathi rendaayiram roopaikku aachaa? Aamaa evvalavu potturukka? Irubathi rendaayiram roopaikku potturukka, muppadhayiram roopaikku potturukka, ettunooru roopaayila ondru irukku. Adhu vaangikka. Etnooru roopaayila ondru irukku, adhu strip-aa adhu? Adhu vaangikka ettunooru roopaayila, strip mattum potta.
Speaker 0
263.27s
Ship indha maasam pottu kidaichadha saayichu vaangikkalaam.
Speaker 0
271.37s
Ey nijamaa vaaippu illannaa, enakku indha kaasu venumnaa.
Speaker 0
276.59s
Appu naan vaangi veetla vaangura kaasu eduthu vera idhulaye poduraanganna.
Speaker 1
282.81s
Aa.
Speaker 0
283.79s
Aamaa, laptop ketta thara maattunga, vaangi thara maattunga.
Speaker 0
290.37s
Aa.
Speaker 0
292.07s
Aa
Speaker 0
294.15s
Illadaa.
Speaker 0
297.03s
Ae, indha adutha maasathula enakku lab venum, indha maasathula neenga sambalam vandhuna enakku venum.
Speaker 0
306.47s
Ae watch thaan vaangina adhukku enakku kaasu pogum room kaasu ae aanaa adhellam illa nee adutha maasam adhukku adutha maasam nee vachukka enakku indha maasam urgent-aa thevai.
Speaker 1
316.93s
Aa
Speaker 0
318.89s
Aa?
Speaker 1
319.85s
Aa
Speaker 0
321.33s
Aa maa.
Speaker 1
325.11s
Arey.
Speaker 0
329.61s
Naan enga maavan inga pesave maattengiraan.
Speaker 0
333.53s
Namah.