A
Customer None
Phone +919750204167
Rep Gokul
Date 2026-02-19 21:26
Duration 0:01
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time8.7 min
Pitch Effectiveness
0.0/10
Engagement
0.0/10
Conversion Probability
0.0%
Technical Quality
0.0/10

Active Alerts

3
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

!

No Rapport or Discovery: Gokul

Gokul skipped both rapport building and needs discovery on call with None.

!

Low Performance: Gokul

Gokul scored 0.0/10 on call with None. Review recommended.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Unknown
Language Preference Tamil
Brand Awareness None
Readiness to Buy Cold
Lead Type None

Conversation Flow

Opening Type other
Opening Quality Poor
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Approach
Closing Attempt No
Closing Technique None
Call Ending hard_decline

Call Structure

Duration 0:01 (2s)
Primary Language Tamil
Code Switching None
Total Speaker Turns 1
Rep Words / Customer Words 0 / 2
Rep Longest Monologue 0s
Customer Longest Monologue 1s
Silence Gaps (>2s) 0 (max 0.0s)
Interruptions 0

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence Low
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence None
Filler Words None
Follow-Up Commitment No
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Key Moments

1
00:00
Customer speaks single phrase.
The only recorded audio in this transcript; likely a pocket dial or a failed connection segment.

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Single phrase spoken: 'School pottalaam'.

Call Transcript

Click to expand
Source File +919750204167 19-2-2026, 9-26-11pm.mp3
Transcript +919750204167_19-2-2026,_9-26-11pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19556