A
Customer None
Phone +919629628389
Rep Gokul
Team Sales
Date 2026-02-20 17:51
Duration 1:56
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time2.0 min
Pitch Effectiveness
9.0/10
Engagement
9.5/10
Conversion Probability
90.0%
Technical Quality
7.0/10

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil/English
Brand Awareness High
Brand Sentiment Positive
Budget Sensitivity Low
Readiness to Buy Warm
Decision Maker Decision Maker
Lead Type b2b

Conversation Flow

Opening Type warm_callback
Opening Quality High
Rapport Building Present
Needs Discovery Present
Discovery Depth Moderate
Discovery Questions 3
Pitch Start 48% into call
Pitch Approach Community-centric
Closing Attempt Yes
Closing Technique direct_close
Call Ending other

Call Structure

Duration 1:56 (116s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 39
Rep Words / Customer Words 142 / 158
Rep Longest Monologue 12s
Customer Longest Monologue 15s
Silence Gaps (>2s) 1 (max 2.5s)
Interruptions 4

Sales Technique Assessment

Overall Sentiment Very Positive
Rep Confidence High
Needs-Based Selling Yes
Value Stacking No
Urgency Creation Low
Script Adherence High
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 0
Handled Successfully 0
Handling Rate
0%

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Customer -- Positive A community for founders to join and participate in cohorts.

Key Moments

3
00:23
Customer identifies as a Founder
Validates the lead quality and aligns with the 'Founder Circle' product.
01:14
Customer says 'S S I am ready'
Clear verbal commitment to the next stage of the funnel.
01:45
Customer mentions knowing IO members personally
High trust signal that significantly increases conversion probability.

Discovery Questions

3
Q1 Sir you found her? (Asking about role)
Q2 Looking for funding like that?
Q3 Ippo community join panra willing-aa irukkeengala?

Trust Signals

3
Mentions knowing 'Aakash' and others from IO personally
Shares detailed professional history
Immediate 'I am ready' response

Enthusiasm Signals

3
Aama aama aama
S S I am ready
I know them personally

Topics Discussed

IO Founder Circle Varman Consulting Labs EdTech and Healthcare consulting Practo Founders Community Cohort Google Form follow-up

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Asks for details about the enquiry.
Discovery 2 neutral Proudly explains his consulting business and background.
Closing 3 positive Confirms readiness and mentions personal connections to the brand.

Call Transcript

Click to expand
Source File +919629628389 20-2-2026, 5-51-2pm.mp3
Transcript +919629628389_20-2-2026,_5-51-2pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19554