A
Call Intelligence
Mahi (Mahesh) with Gokul — Feb 19, 2026 13:11
Deal Lost
Warm
Call History
5 attemptsRep Performance
8.5/10
Pitch Effectiveness
7.0/10
Engagement
7.5/10
Conversion Probability
40.0%
Personalization
8.0/10
Technical Quality
6.0/10
Active Alerts
1No Close Attempt: Gokul
Gokul did not attempt to close on call with Mahi (Mahesh). Coaching opportunity.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
5
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Tamil
Brand Awareness
Low
Brand Sentiment
Neutral
Budget Sensitivity
Low
Readiness to Buy
Cold
Decision Maker
Partial
Lead Type
b2b
Conversation Flow
Opening Type
warm_callback
Opening Quality
Good
Rapport Building
Present
Needs Discovery
Present
Discovery Depth
Moderate
Discovery Questions
3
Pitch Start
67% into call
Pitch Approach
Partnership/Commission-based
Closing Attempt
No
Closing Technique
None
Call Ending
follow_up_scheduled
Call Structure
Duration
2:14 (134s)
Primary Language
Tamil
Secondary Language
English
Code Switching
High
Total Speaker Turns
38
Rep Words / Customer Words
248 / 162
Rep Longest Monologue
17s
Customer Longest Monologue
11s
Silence Gaps (>2s)
1 (max 2.0s)
Interruptions
4
Sales Technique Assessment
Overall Sentiment
Slightly Positive
Rep Confidence
High
Needs-Based Selling
Yes
Value Stacking
Yes
Urgency Creation
Low
Script Adherence
Low
Filler Words
Moderate
Follow-Up Commitment
Yes
Total Objections
2
Handled Successfully
2
Handling Rate
100%
Dominant Category
Process/Feasibility
Objections
2| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Process/Procedure uncertainty
Illa, adhu enna procedure-nu kekkuren, enna maadhiri idhu?
|
product/process | Customer | Yes | direct explanation | Good |
|
Celebrity access difficulty
Single hand naan pesittu naan solren idhellam pesittu solren pesi yaarume panna maattanga celebrities-a kondu.
|
feasibility | Customer | Yes | soft pivot | Average |
Products Discussed
2| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| founders circle | Rep | -- | Interested | Initial reason for call; community for health updates and founders. |
| celebrity wellness services (tests/scans) | Rep | -- | Positive | Proposed partnership for the customer's celebrity clients. |
Key Moments
400:22
Language Switch
Rep switches to Tamil, which significantly improves rapport and flow.
01:04
Customer Profile Reveal
Customer reveals he handles marketing for movies and celebrities, changing the call's trajectory.
01:30
Partnership Pitch
Rep proposes a commission-based partnership for celebrity wellness services.
02:06
Identity Confirmation
Customer provides his name (Mahi), signaling a level of trust.
Discovery Questions
3
Q1
Neenga founder startup run pannureengala?
Q2
Celebrities-laam handle pannitteengala neenga?
Q3
Ippa correct-aa touch-la irukka celebrities yaaraachum irukkungala?
Trust Signals
2
Sharing business details
Providing personal name (Mahi)
Enthusiasm Signals
1
Describing high-level movie and political marketing work
Resistance Signals
2
Questioning the procedure immediately
Stating that 'nobody does this' regarding direct celebrity access without prior talk
Confusion Signals
2
Initial language barrier/clarification
Asking 'what kind of thing is this' (00:42)
Topics Discussed
IO Founder Circle
Social Media Marketing
Celebrity Management
Wellness Services
Blood Tests and Scans
Partnership Commission
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Slightly confused about the call source until clarified. |
| Discovery | 2 | neutral | Proudly describes his marketing work with movies and celebrities. |
| Pitch | 3 | neutral | Becomes more guarded when asked for direct celebrity access. |
| Closing | 4 | positive | Provides his name and agrees to stay in touch. |
Call Transcript
Click to expand
Speaker 0
4.23s
Hello haa hello.
Speaker 0
6.99s
Ya hi bro, I am Gokul here from IO IO Founder Circle. Actually I seen you were enquired about to join the community for IO.
Speaker 0
18.01s
Hello.
Speaker 1
18.39s
Vaakku.
Speaker 0
19.87s
Bro Tamila?
Speaker 1
22.03s
Sollunga.
Speaker 0
22.93s
Andru actually ennanna I am Founder Circle-la irundhu call panren, neenga oru advertisement enquiry fill pannirundheenga, actually Founder Circle-la irundhu.
Speaker 1
29.85s
Aa.
Speaker 0
31.07s
Hello.
Speaker 1
31.43s
Sollunga sollunga sollunga.
Speaker 0
33.17s
Adhaan ungalukku join panna interest-aa irukkunnu sollittu.
Speaker 0
37.13s
Comment pannirungala thagai, so idhaan bro join pannirungala?
Speaker 1
42.03s
Illa, adhu enna procedure-nu kekkuren, enna maadhiri idhu?
Speaker 0
44.17s
Just ippa currently open community-ya dhaan irukku, just form fill panna podhum, ippa WhatsApp group-la add pannuvaanga, so like health-ku irukkaana updates founder focus-aa irukkum, neenga founder startup run pannureengala?
Speaker 1
54.43s
Startup endra maathiri vachchu oru promotional company design maathiri promotion maathiri.
Speaker 0
58.47s
Ok.
Speaker 1
58.89s
Means pannittu irukkom sir adhellam science-la ellam post pannittu irukkom
Speaker 0
63.43s
Okay.
Speaker 1
64.03s
Naangal aaru social media marketing pannittu irukkom periya level movies-ku dances-ku ellam.
Speaker 1
69.35s
Adhaan nee enna edhirthu sollunga naan paarthu solren.
Speaker 0
72.79s
Okay bro, bro actually ennanna celebrities-laam handle pannitteengala neenga?
Speaker 1
76.73s
Aama ellarum panrom bro movies brand marketing TR ellam pannittu irukkom.
Speaker 0
80.71s
Okay.
Speaker 1
81.77s
Political parties-ku.
Speaker 0
82.57s
Ippa correct-aa touch-la irukka celebrities yaaraachum irukkungala like?
Speaker 1
86.69s
Sollunga, ungalukku ella POs-um theriyunga, sollunga, yaaru ungalukku enna ungalukku enna NEET irukkunnu sollunga pannikkalaam.
Speaker 0
90.41s
Ennanna like we are providing wellness service for celebrities also, like avangalukku thevaiyana test, blood test, scanings so andha maadhiri edukkalaam. So like something like partnership maadhiri panna mudiyuma? Like ivanga moolama convert aagumbodhu like we will give a commission or something like like oru single hand.
Speaker 1
106.45s
Single hand naan pesittu naan solren idhellam pesittu solren pesi yaarume panna maattanga celebrities-a kondu.
Speaker 0
112.59s
Okay okay.
Speaker 1
113.43s
Aa seththenna solren update panren message maatram solluven.
Speaker 0
116.55s
Okay okay bro, andha maadhiri edhaachum reference irundhaa kooda sollunga, like oru plan bro.
Speaker 1
121.55s
Sollalaam sollalaam kandippaa.
Speaker 0
123.07s
Sure ma'am, okay okay, neengal peru?
Speaker 1
126.03s
Ennappa Mahi.
Speaker 0
127.53s
Mahesh.
Speaker 1
128.73s
Mahi mahi mahi.
Speaker 0
130.27s
Mahi okay okay Mahi sari okay okay.
Speaker 1
132.93s
Aa okay okay.