A
Customer None
Phone +919123531254
Rep Gokul
Team Sales
Date 2026-02-19 13:19
Duration 0:20
Source None

Call History

1 attempt
Total Attempts1
First CallFeb 19, 2026
Last CallFeb 19, 2026
Total Talk Time0.3 min
Pitch Effectiveness
2.0/10
Engagement
3.0/10
Conversion Probability
30.0%
Technical Quality
0.0/10

Active Alerts

2
!

No Rapport or Discovery: Gokul

Gokul skipped both rapport building and needs discovery on call with None.

!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 1
Upsell Attempted No
Cross-sell Attempted No

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness Lead
Brand Sentiment Neutral
Readiness to Buy Cold
Decision Maker Likely
Lead Type new_inquiry

Conversation Flow

Opening Type direct_pitch
Opening Quality Good
Rapport Building Missing
Needs Discovery Missing
Discovery Depth None
Discovery Questions 0
Pitch Start 10% into call
Pitch Approach Reference to previous interest
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 0:20 (20s)
Primary Language Tamil
Secondary Language English
Code Switching Moderate
Total Speaker Turns 7
Rep Words / Customer Words 42 / 18
Rep Longest Monologue 11s
Customer Longest Monologue 5s
Silence Gaps (>2s) 0 (max 1.0s)
Interruptions 1

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling No
Value Stacking No
Urgency Creation None
Script Adherence High
Filler Words Low
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Time

Objections

1
Objection Category Raised By Handled Technique Quality
Busy/Not a good time
naan konja nerathula ungalukku call pannuvaa sir (I will call you in a little while sir)
time Customer Yes agreement/compliance Average

Products Discussed

1
Product Mentioned By Price Customer Reaction Context
founders circle Rep -- Neutral Mentioned as the program the customer enquired about.

Key Moments

2
00:02
Agent Introduction
Establishes the purpose of the call and the brand (IO Founder Circle).
00:14
Customer Callback Request
The customer indicates they are busy, shifting the call to a follow-up task.

Resistance Signals

1
Time constraint (requested callback)

Topics Discussed

Founder Circle Campaign Enquiry Callback Scheduling

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Acknowledges the call.
Closing 2 neutral Politely asks for a callback later.

Call Transcript

Click to expand
Source File +919123531254 19-2-2026, 1-19-3pm.mp3
Transcript +919123531254_19-2-2026,_1-19-3pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19547