A
Customer None
Phone +918838523886
Rep Gokul
Team Sales
Date 2026-02-20 18:56
Duration 3:22
Source None

Call History

2 attempts
Total Attempts2
First CallFeb 20, 2026
Last CallFeb 20, 2026
Total Talk Time3.4 min
Pitch Effectiveness
7.0/10
Engagement
7.5/10
Conversion Probability
40.0%
Technical Quality
6.0/10

Active Alerts

1
!

No Close Attempt: Gokul

Gokul did not attempt to close on call with None. Coaching opportunity.

Score Radar

Sentiment Arc

Talk Ratio

Sales Outcome

Deal Status Deal Lost
Calls Before Closure 2
Upsell Attempted No
Cross-sell Attempted Yes

Customer Profile

Gender Male
Language Preference Tamil
Brand Awareness Moderate
Brand Sentiment Positive
Budget Sensitivity High
Readiness to Buy Warm
Decision Maker Decision Maker
Lead Type inbound

Conversation Flow

Opening Type inquiry_response
Opening Quality Good
Rapport Building Present
Needs Discovery Present
Discovery Depth Shallow
Discovery Questions 3
Pitch Start 35% into call
Pitch Approach Value-based
Closing Attempt No
Closing Technique None
Call Ending other

Call Structure

Duration 3:22 (202s)
Primary Language Tamil
Secondary Language English
Code Switching High
Total Speaker Turns 74
Rep Words / Customer Words 412 / 168
Rep Longest Monologue 14s
Customer Longest Monologue 8s
Silence Gaps (>2s) 2 (max 2.5s)
Interruptions 8

Sales Technique Assessment

Overall Sentiment Neutral
Rep Confidence High
Needs-Based Selling Yes
Value Stacking Yes
Urgency Creation Low
Script Adherence Low
Filler Words Moderate
Follow-Up Commitment Yes
Total Objections 1
Handled Successfully 1
Handling Rate
100%
Dominant Category Price

Objections

1
Objection Category Raised By Handled Technique Quality
Price/Affordability
Ondu by aindhu lakh... Okay okay naan yosichittu solren bro.
price Customer Yes pivoting to value/partnership Good

Products Discussed

2
Product Mentioned By Price Customer Reaction Context
founders circle Rep 160000.00 Neutral Mentorship for startup founders including pitching sessions and health testing.
partnership program Rep -- Interested Referral program for health and skin treatments for celebrities.

Key Moments

3
00:25
Business Identification
Customer identifies as an event management founder, allowing the rep to tailor the pitch.
01:57
Price Reveal
The 1.6 Lakh price point causes an immediate stall from the customer.
02:20
Partnership Pivot
Rep introduces the commission/referral model, which re-engages the customer's interest.

Discovery Questions

3
Q1 Neenga founder-aa sir actually?
Q2 Enna maathiri event sir actually appadinu plan panneenga?
Q3 Celebrity events-laam pannuveengala?

Trust Signals

3
Acknowledging the inquiry
Sharing business details
Requesting further information

Enthusiasm Signals

1
Asking for clarification on how the celebrity partnership works

Resistance Signals

1
Immediate 'I will think and tell' after price mention

Confusion Signals

1
Initially confused about the 'celebrity' angle ('Celebrity events panraanganna puriyala')

Topics Discussed

IO Founder Circle Startup Mentorship Sivasankar Event Management Celebrity Partnerships Health Testing Skin Treatment Commission/Referral Model Pricing

Sentiment Arc Detail

Phase Order Sentiment Note
Opening 1 neutral Confirming identity and inquiry.
Discovery 2 positive Engaged in talking about his event business.
Price Reveal 3 neutral Short response after 1.6L price mention.
Partnership Discussion 4 neutral Interested in the commission/referral aspect.

Call Transcript

Click to expand
Source File +918838523886 20-2-2026, 6-56-52pm.mp3
Transcript +918838523886_20-2-2026,_6-56-52pm_transcript.json
Ingested 2026-03-01 11:20
Call ID #19542