A
Call Intelligence
None with Gokul — Feb 19, 2026 13:02
Deal Lost
Cold
Call History
4 attemptsRep Performance
2.0/10
Pitch Effectiveness
0.0/10
Engagement
1.0/10
Conversion Probability
0.0%
Personalization
1.0/10
Technical Quality
0.0/10
Active Alerts
3No Rapport or Discovery: Gokul
Gokul skipped both rapport building and needs discovery on call with None.
No Close Attempt: Gokul
Gokul did not attempt to close on call with None. Coaching opportunity.
Low Performance: Gokul
Gokul scored 2.0/10 on call with None. Review recommended.
Score Radar
Sentiment Arc
Talk Ratio
Sales Outcome
Deal Status
Deal Lost
Calls Before Closure
4
Upsell Attempted
No
Cross-sell Attempted
No
Customer Profile
Gender
Male
Language Preference
Hindi/English
Brand Awareness
None
Brand Sentiment
Neutral/Unaware
Readiness to Buy
Cold
Decision Maker
Unknown
Lead Type
outbound
Conversation Flow
Opening Type
reference_previous
Opening Quality
Poor
Rapport Building
Missing
Needs Discovery
Missing
Discovery Depth
None
Discovery Questions
0
Pitch Start
47% into call
Pitch Approach
Direct
Closing Attempt
No
Closing Technique
None
Call Ending
hard_decline
Call Structure
Duration
0:27 (27s)
Primary Language
Malayalam
Secondary Language
English
Code Switching
High
Total Speaker Turns
9
Rep Words / Customer Words
42 / 8
Rep Longest Monologue
10s
Customer Longest Monologue
3s
Silence Gaps (>2s)
1 (max 3.0s)
Interruptions
1
Sales Technique Assessment
Overall Sentiment
Negative
Rep Confidence
Medium
Needs-Based Selling
No
Value Stacking
No
Urgency Creation
None
Script Adherence
Low
Filler Words
High
Follow-Up Commitment
No
Total Objections
1
Handled Successfully
0
Handling Rate
0%
Dominant Category
Identity
Objections
1| Objection | Category | Raised By | Handled | Technique | Quality |
|---|---|---|---|---|---|
|
Wrong Number
Wrong number wrong number.
|
identity/contact | Customer | No | none | Average |
Products Discussed
1| Product | Mentioned By | Price | Customer Reaction | Context |
|---|---|---|---|---|
| founders circle | Rep | -- | Negative | Enquiry regarding advertisement for founders. |
Key Moments
200:12
Customer confusion
Customer asks 'Kya kya bolare?' indicating a language mismatch or lack of context.
00:23
Final Rejection
Customer shuts down the call by claiming it is a wrong number.
Resistance Signals
2
Language barrier
Direct rejection ('Wrong number')
Confusion Signals
1
Customer asks for clarification in Hindi
Topics Discussed
Introduction
Advertisement Enquiry
Sentiment Arc Detail
| Phase | Order | Sentiment | Note |
|---|---|---|---|
| Opening | 1 | neutral | Customer answers with a simple 'Hello'. |
| Discovery/Pitch | 2 | neutral | Customer asks 'Kya kya bolare?' (What are you saying?). |
| Closing | 3 | neutral | Customer repeatedly says 'Wrong number'. |
Call Transcript
Click to expand
Speaker 0
0.77s
Hello.
Speaker 1
2.17s
Hello.
Speaker 0
3.35s
Aa sir naan naan sir naan Gokul pesuren IO Founder Circle-ilirunnu.
Speaker 0
10.37s
Hello.
Speaker 1
12.21s
Kya kya bolare?
Speaker 0
13.39s
Okay sir, I am Gokul here from IO Founder Circle. You know, I you you enquire you can enquire for advertisement for a founders.
Speaker 0
23.63s
Aa sir.
Speaker 1
23.99s
Wrong number wrong number.
Speaker 0
26.89s
Okay.